Director of Corporate Services

Local Government Chronicle; Nuneaton; Hybrid; GBP 82,000 - 87,000; Full time

Job summary

A local government authority is seeking a Director of Corporate Services to lead HR, IT, and governance functions. With a competitive salary of £82,239 to £86,866 and hybrid working conditions, this role is crucial for improving local government services. The ideal candidate will have a degree and proven leadership experience in public sector procurement and large-scale project management.

Benefits

Local Government Pension Scheme

Flexible working arrangements

Access to a learning and development programme

Generous parental leave

Season ticket loan

Occupational health service access

Subsidised eye care

Cycle to Work Scheme loan

Qualifications

• Must have a proven record of delivering successful improvements to operational processes.
• Experience in managing large-scale programmes and projects is essential.
• Management experience at Head of Service level is required.

Responsibilities

• Lead and manage Human Resources, IT, Policy and Communications.
• Oversee operational support functions and governance.
• Direct and deliver large-scale programmes and projects.

Skills

Analytical skills

Risk management

Compliance management

Leadership skills

Education

Degree or equivalent

Job description

Director of Corporate Services

Director of Corporate Services reports directly to the Chief Executive and is a member of the Executive Team. The role leads and manages the Human Resources, IT, Policy and Communications, Operational support, Projects and Programmes and the committee and governance functions, overseeing around 25 colleagues.

Role

A new opportunity has arisen for an outstanding individual to join the Local Government and Social Care Ombudsman's Executive Team as Director of Corporate Services. This new role gives you the opportunity to shape the evolution of our functions, making sure we are effective in our service to the public and ensuring we use our insight to support the improvement of local government and social care services across England.

Responsibilities

• Lead and manage Human Resources, IT, Policy and Communications.
• Oversee operational support functions and governance.
• Direct and deliver large‑scale programmes and projects.
• Drive continuous improvement and customer focus across corporate services.
• Ensure compliance with public sector procurement and contract management.
• Maintain effective risk and compliance management across all functions.

Qualifications

• Education: Degree or equivalent.
• Skills: Excellent analytical, risk management, compliance management and leadership skills.
• Experience: Proven record of delivering successful improvements to operational business processes, leading large‑scale programmes and projects, managing public sector procurement and contract management, and managing professional or managerial staff at Head of Service level.

Benefits

• Pension: Eligibility for the Local Government Pension Scheme.
• Work/life balance: Flexible working arrangements including agile working and flexi‑time.
• Learning and development: Access to a learning and development programme and professional membership fees where relevant.
• Family‑friendly: Generous maternity, adoption, paternity and parental leave, plus paid and unpaid special leave.
• Season ticket loan: Ability to obtain a loan for an annual travel season ticket.
• Wellbeing: Access to an occupational health service and Employee Assistance Scheme.
• Sports club: Opportunity to join the Civil Service Sports Club.
• Health: Subsidised eye care for VDU usage and annual flu jab.
• Bike loan: Cycle to Work Scheme loan.
• Reasonable adjustments: Availability of appropriate adjustments for staff where required.

Location and Working Hours

Hybrid working, allocated to offices in Coventry, London or York.

Salary and Working Conditions

Salary: £82,239 for Coventry and York or £86,866 for London (35 hours per week). Holiday: 27 days rising by 1 day with three years' service and a further 2 days with five years' service.