Director of Central Reservations: Maximize Bookings

Executive Office - The Landmark London; City of Westminster; On-site; GBP 125,000 - 150,000; Full time

Job summary

A prestigious hotel in Westminster is seeking a Director of Central Reservations to join their team. This role involves managing reservations systems, updating procedures, and ensuring smooth operations across properties. The ideal candidate will have experience in hotel operations and up-selling techniques. Competitive salary and extensive benefits, including training and development support, are offered. If you have a passion for hospitality and meeting customer needs, apply today to join a thriving team!

Benefits

Pension with contributions

50% discount in restaurants and Spa

Free meals on duty

Complimentary stay after probation

Access to private medical insurance

Employee Assistance Programme

Qualifications

• Experience with reservations management systems and hotel booking platforms.
• Strong organizational and leadership skills.
• Ability to provide excellent customer service and hospitality.

Responsibilities

• Manage reservations systems for maximum booking efficiency.
• Update standard operating procedures across properties.
• Monitor room availability and ensure inventory balance.
• Implement up-selling programs to meet revenue targets.

Skills

Reservations management systems

Hotel operations knowledge

Up-selling techniques

Team leadership

Tools

PMS

Opera

Revinate

SynXis

Job description

A prestigious hotel in Westminster is seeking a Director of Central Reservations to join their team. This role involves managing reservations systems, updating procedures, and ensuring smooth operations across properties. The ideal candidate will have experience in hotel operations and up-selling techniques. Competitive salary and extensive benefits, including training and development support, are offered. If you have a passion for hospitality and meeting customer needs, apply today to join a thriving team!