Director, Insolvency, Quality & Risk Management

Teneo; City Of London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

A global advisory firm based in London is seeking a Director for Quality & Risk Management. This critical role involves leading quality improvement initiatives in insolvency services and providing expert advice to engagement teams. The ideal candidate will have a strong technical insolvency background and a professional accountancy qualification. The firm offers a comprehensive benefits package, including generous holiday, a discretionary bonus scheme, and extensive personal development opportunities.

Benefits

28 days holiday

Discretionary Bonus Scheme

Cash benefits allowance

Pension Scheme

Extensive investment in personal development

Qualifications

• Demonstrable technical experience in England & Wales insolvencies.
• Experience of dealing with the investigation, management and resolution of complaints and claims.
• Ability to communicate with, advise and influence teams and senior stakeholders.

Responsibilities

• Lead and drive quality improvement by making improvements to standard processes.
• Respond to complex technical queries in respect of prospective and live cases.
• Provide support in internal and external quality assurance reviews.

Skills

Strong technical insolvency background and experience

Excellent attention to detail

Highly developed interpersonal skills

Good working knowledge of the ICAEW Code of Ethics

Knowledge of GDPR and SARs

Education

Professional accountancy qualification

Pass in the JIEB corporate exam paper

Job description

Director, Insolvency, Quality & Risk Management

London, United Kingdom

The Role

Core senior member of our Quality & Risk Management team who will be involved in improvement in processes, procedures, regulatory compliance and driving improvement in overall quality in the delivery of insolvency services. This will involve supporting and advising our Insolvency Delivery Team and local office engagement teams delivering complex insolvency and MVL services to our clients. In addition to ensuring compliance with statute and regulations, the individual should be commercially minded and able to communicate with senior stakeholders and engagement teams as a peer. The individual will be required to act as a trusted advisor to engagement teams in respect of complex technical matters.

Role Requirements:

• Hold a pass in the JIEB corporate exam paper
• Hold a professional accountancy qualification
• Strong technical insolvency background and experience of dealing with complex technical matters
• Demonstrable technical experience in England & Wales insolvencies
• Knowledge and experience of all corporate insolvency processes (Administration, MVLs, Insolvent Liquidations, CVAs and FCRs)
• Knowledge of RP’s and Special Administrations would be beneficial but not essential
• Excellent attention to detail
• Knowledge of GDPR and SARs
• Experience of dealing with the investigation, management and resolution of complaints and claims
• Highly developed interpersonal skills and ability to work as part of a high performing and collaborative team
• Ability to communicate with, advise and influence engagement and delivery teams and senior stakeholders
• Good working knowledge of the ICAEW Code of Ethics, insolvency legislation and SIPs
• Knowledge of NI, ROI and other British protectorate jurisdictions would be beneficial
• Strong working knowledge of IPS and TPS
• Experience of supporting and assisting in internal and external quality assurance reviews
• Excellent time management skills and the ability to respond to queries quickly and efficiently
• Experience in preparing and delivering in-house training and presentations

Role Responsibilities:

• Lead, deliver and drive quality improvement by identifying and making improvements to standard templates, processes, policies and procedures
• Be a core member of the QRM senior leadership team
• Management of GDPR compliance and SARs
• Supporting the CRO and Deputy CRO in the investigation, management and resolution of complaints and claims
• Provide support and assistance in internal and external quality assurance reviews as required
• Responding to queries and provision of advice to teams verbally or in written form
• Work closely with and be interchangeable with (for holiday and illness cover) existing Insolvency QRM leadership
• Responding to complex technical queries in respect of prospective and live cases

The Financial Advisory Team at Teneo

Teneo’s global Financial Advisory business advises corporates, creditors and other financial stakeholders in situations of financial stress and distress. Our advice and approach is tailored to each situation and client. We believe such occurrences present new opportunities for our clients, including restoring value, raising capital, pivoting in a new direction, and identifying certainty amidst chaos. Teneo partners with clients to find viable opportunities that will protect and enhance value and help them to build strategies that benefit their business and/or investment goals.

Integrating the disciplines of financial advisory, management consulting, investor relations, strategic communications, government affairs, risk analysis and talent advisory, Teneo’s global Financial Advisory team guides companies and their stakeholders through periods of uncertainty and stress. We help address challenges a business faces, whether that is targeted performance improvement or delivering a route to recover value; our focus is delivering certainty from uncertainty.

What can we offer you?

New joiners are supported by a week-long induction programme, and continuous improvement is achieved through a structured and tailored programme that suits your career development.

As well as this we offer a whole host of benefits and reward including;

• 28 days holiday
• Discretionary Bonus Scheme
• Cash benefits allowance
• Pension Scheme
• Extensive investment in personal development & learning
• Enhanced maternity and paternity leave (depending on length of service) and shared parental leave
• Group Income protection
• Life assurance
• Cycle to work schemes
• Regular social, cultural and charitable activities

About Teneo

Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future. Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations. Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, and ESG. The firm has more than 1,600 employees located in 40+ offices around the world.

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Equal Opportunity

Teneo is an equal opportunity employer. We value diverse perspectives and are committed to creating an inclusive environment for all employees. We provide reasonable adjustments in our recruitment process and comply with applicable equal opportunity laws.