Director, Global Product Analytics

Nbcuniversal; Brentford; On-site; GBP 90,000 - 140,000; Full time

Job summary

NBCUniversal is seeking a Director of Global Product Analytics to lead analytics strategy across Peacock, NOW, and international markets. You will own acquisition, engagement, and retention analytics, shaping data-driven strategies and translating insights into actionable product decisions throughout the lifecycle.

Join a world-class analytics team and partner with Product, Engineering, and business partners to advance AI-enabled workflows, Databricks-based processes, and self-serve

Qualifications

• Significant experience in ecommerce, social network, direct-to-consumer or media entertainment with a strong focus on analytics, product, project management, and user behavior.
• Previous experience in people management and elevating a team.
• BA/BS in technical or quantitative discipline or significant relevant work experience.

Responsibilities

• Recruit and lead an analytics team to create impact
• Develop and manage a hypothesis-driven data analysis projects that improve the customer experience and business outcomes
• Translate insights into product direction and empower execution in a data-informed manner throughout the product lifecycle to drive growth
• Deeply understand the ecosystem, defining and analyzing metrics that evaluate our trajectory and inform the success of our products
• Develop deep product and business intuition to influence future product roadmaps, business strategy and drive decision making
• Collaborate with Data Engineering, Instrumentation, Experimentation and other analytics teams
• Prepare dashboards and reports with visualizations and KPI tracking for all levels of organization
• Present research on user behavior, product enhancements, and metrics development/methodology to all levels of the company ensuring transparency and partnership
• Foster a culture of execution excellence and analytical rigidity

Skills

Analytics leadership

Product analytics

Data science

Experiment design

SQL

Education

BA/BS in technical or quantitative discipline

Tools

Tableau

Looker

Databricks

Snowflake

Redshift

BigQuery

Job description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

As part of the Product Analytics and Experimentation team, we support a data-driven, results-focused product organization across our global streaming portfolio. We are seeking a Director of Global Product Analytics who thrives at the intersection of product analytics, data science, product development, and business strategy. The ideal candidate brings strong technical and analytical depth, a product mindset, anda track recordof informing strategy and influencing decisions that deliver measurable impact.

The Director, Global Product Analytics will own the analytics strategy and operating model for our streaming products worldwide, partnering across Peacock, NOW, and international markets.The role covers acquisition, engagement, and retention analysis that drives measurable business impact.Working with Product, Engineering, and business partners, the Director will shape a shared data-driven strategy and translate insights into actionable decisions across the entire product lifecycle.

They will partner with data and decision science teams across markets to share best practices and strengthen data modeling, instrumentation, analytics frameworks, experimentation quality, and self-service analytics tooling. They will advance AI-enabled and Databricks-based workflows that automate recurring reporting, accelerate diagnostics, and make trusted insights easier for stakeholders to access and act on. Together, this will build a best-in-class global product analytics team with a diverse set of skills to meet business and product goals.

Responsibilities include, but are not limited to:

Recruit and lead an analytics team to create impact

Develop and managed ahypothesis-drivendata analysis projects thatimprove the customer experience and business outcomes

Translate insights into product direction and empowerexecution in a data-informed manner throughout the product lifecycleto drive growth

Deeplyunderstand the ecosystem, defining and analyzing metrics that evaluate our trajectory and inform the success of our products

Develop deep productand businessintuition to influence future product roadmaps, businessstrategyand drive decision making

Collaborate withData Engineering, Instrumentation,Experimentationand other analyticsteams

Prepare dashboardsand reportswithvisualizations and KPI trackingfor all levels of organization

Present research on user behavior, product enhancements, and metrics development /methodologyto all levels of the company ensuring transparency and partnership

Foster a culture of execution excellence and analytical rigidity

Qualifications

Significant years of applied experience ineCommerce,social network,direct to consumerormedia entertainment with a strong focus on analytics, product, project management, & user behavior

Previous experienced ofpeople management / history of elevating a team

BA/BS in technical or quantitative disciple or significant relevant work experience

Experiencedefining instrumentation andanalyzingdata in digital analytics platforms

Coding skills fordata analysisincluding SQL and Data Visualization Tools (Tableau, Looker,or Similar)

Experience performing analysis with large datasets(Databricks,Snowflake,Amazon Redshift,Google Big Queryor Similar)

Experience with A/B testing and experiment design

Extensive knowledge of statistics and analytical concepts

Experience in using data to drive product decisions and change opinions

Desired Characteristics:

A great storyteller and communicator, and can build relationships with a diverse set of stakeholders

Utilizeexcellentcommunication skills to clearly distill the essence of your technical work to audiences of all levels and across multiplefunctionalareas

Ability to collaborate and work in partnership withdifferent partsof the organization

Combination of technical skill sets and business savvy tointerface withall levels of the organization

Ability to work independently, multitask, and drive your own projects

A passionfor TV and movies and defining the future of entertainment.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].