Director, Fund Accounting

Carta; Greater London; On-site; GBP 150,000 - 190,000; Full time

Job summary

Carta seeks a Director, Fund Administration - Europe to lead delivery and client experience for its European fund administration portfolio, focused on the UK and Luxembourg. You will be accountable for service quality, timely delivery and client relationships, partnering with Sales and client leadership.

You will lead the European fund accounting team, overseeing performance, talent development, and on-time delivery, leveraging processes and technology to scale a superior client experience.

Qualifications

• 10-12+ years of experience in fund accounting or fund administration; 3-5 years in managing teams and client relationships.
• Experience coaching and developing talent and setting clear standards for accounting quality, timely delivery and client service.
• Working knowledge of UK and Luxembourg fund structures and administration; Jersey/Guernsey experience is a plus.
• Curiosity, judgment, and ability to understand client business, anticipate needs and raise risks early.
• Track record of delivering results across functions and contributing to upsell or expansion is a plus.
• Practical problem solving in uncertain or ambiguous environments.

Responsibilities

• Lead, coach and develop the fund accounting team with clear expectations for accounting quality, timely delivery and client service.
• Own accounting standards, review controls and handling of complex accounting matters for accurate financial reporting and audits readiness.
• Improve execution across Venture Capital and Private Equity delivery teams including fund administration, data collection, implementation and support.
• Plan team capacity and processes to support growth without dropping accounting quality or client service.
• Use technology and automation to reduce manual work and strengthen controls.
• Monitor client health, product usage and satisfaction, identify risks early and act with client and internal partners.
• Build trusted relationships with fund finance and operations contacts; elevate to senior leadership when needed.
• Partner with Product, Engineering and R&D to represent Fund Administration client requirements.
• Work with Sales to identify expansion opportunities within client portfolio.
• Collaborate across teams to embody ONE Carta value and foster technical excellence and accountability.

Skills

Fund accounting

Team management

Client relationships

Delivery excellence

Stakeholder communication

Job description

The Company You\'ll Join

Carta is the connected platform and AI-native ecosystem for private capital. Built to replace fragmented tools with a single system of record, Carta brings together the software, services, and legal infrastructure that founders use to manage equity, fund managers use to run administration and reporting, and legal teams use to close transactions. Trusted by 55,000 companies and 1.8M+ equity holders in 160+ countries, and 10,000 funds and SPVs representing $250B+ in assets under management, Carta is transforming how private capital operates. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work.

For more information about our offices and culture, check out our Carta careers page.

The Team You\'ll Work With

The Director, Fund Administration - Europe leads delivery and client experience for Carta\'s European Fund Administration portfolio, primarily across the UK and Luxembourg. You will be accountable for service quality, timely delivery and client relationships, and you will support retention and expansion by partnering with Sales and client leadership.

You will directly lead the European fund accounting team, with responsibility for team performance, talent development, accounting quality and on-time delivery. The team builds processes and uses technology to deliver a strong client experience at scale.

The Problems You\'ll Solve

As Director, Fund Administration - Europe, you will:

• Lead, coach and develop the fund accounting team, setting clear expectations for accounting quality, timely delivery and client service.


• Own accounting standards, review controls and the handling of complex accounting matters, so that financial reporting is accurate and clients are ready for their audits.


• Improve execution across the Venture Capital and Private Equity delivery teams, including fund administration, data collection, implementation and support.


• Plan team capacity and processes so the business can grow without a drop in accounting quality or client service.


• Use technology and automation to cut manual work and unnecessary review cycles while strengthening controls.


• Monitor client health, product usage and satisfaction feedback; identify risks early and act on them with the client and internal partners.


• Build trusted relationships with fund finance and operations contacts, and elevate to senior leadership when needed.


• Partner with Product, Engineering and R&D to represent the requirements of Fund Administration clients.


• Work with Sales to identify expansion opportunities within your client portfolio.


• Work across functional teams in line with the ONE Carta value, and build a culture of technical excellence, accountability and continuous learning on your team.

The Impact You\'ll Have

You will be accountable for operational performance and client satisfaction across your portfolio. Success will be measured on service quality, timeliness, operating efficiency, audit readiness and CSAT. You will also contribute to growth and client retention by working with Sales and partner delivery leaders.

The Fund Administration client team supports VC and PE firms, helping fund managers deliver accurate reporting, serve their investors and operate with confidence.

About You

We\'re looking for a client-focused fund accounting leader with solid experience in European Venture Capital, Private Equity and fund administration, sound judgment, and the ability to build trusted relationships with fund finance and operations teams.

• 10-12+ years of experience in fund accounting or fund administration, including 3-5 years managing teams and client relationships.


• Experience coaching and developing talent and setting clear standards for accounting quality, timely delivery and client service.


• Working knowledge of UK and Luxembourg fund structures and administration; experience with Jersey and Guernsey structures is a plus.


• Curiosity and good judgment: you understand each client\'s business, anticipate needs and raise risks early.


• A track record of delivering results across functions and meeting delivery and client satisfaction targets; experience contributing to upsell or expansion is a plus.


• Practical problem solving, especially when navigating uncertainty or ambiguity.


• Strong interpersonal skills and diplomacy under pressure, with the ability to build relationships inside and outside the company.


• Clear communication that turns complex topics into simple, actionable recommendations for senior stakeholders.


• Comfort working collaboratively in a fast-paced, changing environment.

Disclosures:

• We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email.


• Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details.


• For information on our data privacy policies, see Privacy, CA Candidate Privacy, and Brazil Transparency Report.


• Please note that all official communications from us will come from an @carta.com or @carta-external.com domain. Report any contact from unapproved domains to [e-mail].