Director, Fair Digital Finance

HARRIS HILL EXECUTIVE SEARCH; United Kingdom; Remote; GBP 70,000 - 90,000; Full time

Job summary

A global consumer advocacy organization is seeking a Director for Fair Digital Finance. This pivotal role involves leading the Fair Digital Finance Accelerator to strengthen consumer protections in digital financial services. The ideal candidate will have deep expertise in digital finance, experience in managing international programmes, and the ability to influence multiple stakeholders. This is a fully remote, full-time role on a fixed-term contract basis lasting three years with the possibility of extension.

Qualifications

• Proven experience in leading complex international programmes.
• Comfortable engaging with diverse stakeholders including regulators.
• Ability to drive measurable change in digital finance.

Responsibilities

• Shape and deliver the Fair Digital Finance Accelerator programme.
• Manage and grow an international team.
• Represent the organisation in high-level forums.

Skills

Expertise in digital finance

Consumer protection knowledge

Leadership and team management

Stakeholder engagement

Advocacy skills

Job description

Harris Hill is delighted to partner exclusively with Consumers International, the only global membership body for consumer organisations, to recruit their new Director, Fair Digital Finance.

Consumers International unites over 200 member organisations in more than 100 countries. As the independent voice for consumers worldwide, it works with Members and partners to advocate for safer, fairer, and more sustainable markets, from digital goods to financial services, from data protection to consumer rights in the digital economy.

This is an exciting full-time role offered on a fully remote basis. The post is a fixed-term contract (3 years with possibility for extension, subject to funding).

This is a pivotal and entrepreneurial leadership role at the heart of Consumers International’s global programme on digital finance. The Director will shape and deliver the next phase of the Fair Digital Finance Accelerator – the organisation’s flagship global initiative to strengthen consumer protections in instant interoperable payment systems and related digital financial services. Working closely with the Director, Digital Rights, you will drive internal synergies and ensure alignment across teams, while leading a global programme that influences regulators, financial service providers, and policymakers. You will manage and grow an international team, build new initiatives and partnerships, and secure resources that sustain and expand the reach of Consumers International’s work. Representing the organisation in high-level forums, you will also champion innovation in consumer advocacy and ensure tangible impact in markets around the world.

We are seeking a strategic and confident leader with deep expertise in digital finance and consumer protection. You will bring a track record of delivering complex international programmes that drive measurable change, from regulatory reform and research initiatives to global advocacy and coalition-building. Skilled at navigating multi-stakeholder environments, you will be comfortable engaging with consumer associations, foundations, regulators, and financial service providers alike. Entrepreneurial and creative, you will thrive in a fast-moving, collaborative setting, able to translate strategic vision into concrete outcomes. Above all, you will bring the foresight, integrity, and influence to position Consumers International as the trusted global voice for consumers in the digital finance space.

To apply, please submit your up-to-date CV by 09:00 (UK time) on 13 November 2025. As applications will be reviewed on a rolling basis, we encourage early submissions, as the vacancy may close ahead of the stated deadline. Shortlisted candidates will receive the full job pack, be invited to a role briefing, and asked to provide a tailored cover letter.

Please note that only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.