Director, External Digital Ecosystem Lead

CSL (EMEA); United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading biotherapeutics company in the UK is seeking an External Digital Ecosystem Lead to manage relationships with external partners and enhance digital transformation. The role requires over 12 years of experience in R&D or digital innovation and offers a chance to oversee platforms and partnerships that improve business value. Join us to make a meaningful impact by improving customer experiences and driving innovation.

Benefits

Comprehensive health care benefits

Financial protection resources

Mental health resources

Support for family and childcare

Charity matching contributions

Qualifications

• 12+ years of experience in R&D, digital innovation or external partnerships within a scientific or research-driven organization.

Responsibilities

• Define and execute the company’s vision for its external digital ecosystem.
• Build and maintain strong relationships with external partners.
• Assess and integrate emerging technologies.
• Foster innovation by identifying new opportunities.
• Lead organizational changes to adopt new models.
• Track metrics to ensure the ecosystem meets business objectives.

Skills

Leadership and strategic thinking

Digital technology expertise

Partner relationship management

Change management

Business acumen

Education

Bachelor’s or Master’s in Bioinformatics, Data Science, Life Sciences or related field

Job description

Position Description Summary

The External Digital Ecosystem Lead is a role in R&D responsible for managing and nurturing relationships with external partners and suppliers within a digital framework. This role drives innovation and digital transformation by strategically connecting different players to create a collaborative network that enhances the customer/user experience and business value. It oversees the development of platforms, partnerships and services to ensure they work together seamlessly and create new opportunities.

Main Responsibilities & Accountabilities

• Strategic vision: Define and execute the company’s vision for its external digital ecosystem, identifying how partners, suppliers and customers can create and exchange value.
• Partnership management: Build and maintain strong relationships with external partners, ensuring that the digital ecosystem is a win‑win for all involved.
• Technology evaluation: Assess and integrate emerging technologies to improve the performance and functionality of the digital ecosystem.
• Innovation and value creation: Foster innovation by identifying opportunities for new services, products and revenue streams within the ecosystem.
• Change management: Lead the organization through the necessary changes to adopt and benefit from the new digital ecosystem model.
• Performance monitoring: Track key metrics and outcomes to ensure the ecosystem is meeting business objectives and delivering a seamless customer journey.

Required skills and experience

• Bachelor’s or Master’s in Bioinformatics, Data Science, Life Sciences or a related field.
• 12+ years of experience in R&D, digital innovation or external partnerships within a scientific or research‑driven organization.
• Leadership and strategic thinking: Ability to develop a long‑term vision and lead a cross‑functional team.
• Digital technology expertise: Deep understanding of digital platforms and how they can be leveraged for expediting business outcomes in collaboration with external partners.
• Partner relationship management: Strong skills in building and managing relationships with external organizations.
• Change management: Proven ability to manage and drive organizational change and innovation.
• Business acumen: Understanding of business models and how to create value through digital collaboration.

Our Benefits

CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back‑up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favourite charity with a matching contribution, CSL has many benefits to help achieve your goals.

Please take the time to review our benefits site to see what’s available to you as a CSL employee.

About CSL Behring

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.

CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people and delivers its lifesaving therapies to people in more than 100 countries.

We want CSL to reflect the world around us

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders and sustain a diverse workforce that will move our company and industry into the future. Learn more about Inclusion and Belonging.

Do work that matters at CSL Behring!