Director, EMEA Sales

Dialpad,Inc.; Camden Town; On-site; GBP 100,000 - 150,000; Full time

Job summary

A leading AI-powered customer communications platform is seeking a Director of Sales, EMEA to spearhead sales function across the UK and EMEA. You will build and lead high-performance sales teams, drive revenue growth, and forge strategic relationships. The ideal candidate has 8+ years of B2B sales experience with a proven track record in achieving multi-million-dollar quotas, as well as exceptional leadership and strategic thinking skills.

Benefits

Competitive benefits

Robust training program

Exceptional culture and environment

Qualifications

• 8+ years of B2B sales experience, with at least 4 years in a senior leadership role across EMEA.
• Demonstrated ability to scale sales teams and manage complex, multi-country enterprise deals.
• Deep understanding of UK/EMEA market dynamics and regulatory environments.
• Proven track record of achieving multi-million-dollar quotas in high-growth environments.

Responsibilities

• Develop and execute a tailored go-to-market and territory strategy.
• Lead, mentor, and grow a top-tier sales organization.
• Collaborate with various functions to optimize the sales motion.
• Build strategic outbound campaigns to generate pipeline.
• Oversee the full deal cycle and maintain account plans.
• Monitor and report on regional KPIs and sales forecasts.

Skills

B2B sales experience

Leadership skills

Cross-functional collaboration

Strategic thinking

Communication skills

Tools

AI-enabled SaaS platforms

Job description

As the Director of Sales, EMEA, you will spearhead the sales function across the UK and EMEA. Reporting to the SVP, Global Partnerships & International Sales, you'll drive the region's revenue growth by building and leading high-performance sales teams and forging strategic relationships across diverse markets.

What You'll Do

• Develop and execute a tailored go-to-market and territory strategy across key UK/EMEA markets.
• Lead, mentor, and grow a top-tier sales organization to consistently achieve and exceed revenue targets.
• Collaborate across Marketing, Partner Managers, SDRs, Sales Engineers, Customer Success, Legal, Finance, and other functions to optimize the end-to-end sales motion.
• Build strategic outbound campaigns (calling, emailing, digital outreach) to generate pipeline and drive lead conversion.
• Oversee the full deal cycle: discovery, product demonstrations, InfoSec validation, contract negotiation, and closure.
• Establish and maintain account plans for major strategic and enterprise clients across the UK/EMEA.
• Monitor and report on regional KPIs, sales forecasts, quotas, and pipeline health.
• Ensure alignment with corporate policies, regional compliance requirements, and Dialpad's inclusive culture and values.

Qualifications

• 8+ years of B2B sales experience, with at least 4 years in a senior leadership role across EMEA.
• Demonstrated ability to scale sales teams and manage complex, multi-country enterprise deals.
• Deep understanding of UK/EMEA market dynamics, cultural nuances, and regulatory environments.
• Experience with AI-enabled SaaS platforms, particularly UCaaS, CCaaS, or customer communications technologies, is highly preferred.
• Proven track record of achieving multi-million-dollar quotas in high-growth environments.
• Exceptional leadership, strategic thinking, cross-functional collaboration, and communication skills.
• Comfortable with frequent travel across UK/EMEA as part of role responsibilities.

Benefits & Culture

Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success.