Director, Data Solutions

Publicis Groupe UK; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Pension

Life Assurance

Private Medical cover

Reflection Days

Shared Parental Leave

Job summary

A leading global marketing agency is looking for a Data Solutions Manager in London. The role requires extensive experience in data and operations management at an Associate Director level or higher. You will be responsible for guiding teams to effectively manage client relationships and deliver high-quality reporting solutions. Skills in client management, data technologies, and problem-solving are essential. The position offers a hybrid working model and comprehensive benefits including pension and private medical cover.

Qualifications

• Demonstrable experience within a data or operations role at Associate Director level or above.
• Expert level in client management with problem resolution experience.
• Excellent understanding of data and business intelligence technologies.

Responsibilities

• Manage client team relationships for major Global Network Clients.
• Guide Data Solutions team to ensure effective client support.
• Lead preparation of dashboard wireframes and oversee testing.

Skills

Client management

Data and business intelligence technologies

Problem-solving

Organizational skills

Attention to detail

Job description

BRAND: Publicis Media
Job Function: Data Sciences
Location: London, United Kingdom
Experience Level: Management
Workplace Type: Hybrid

THE TEAM

Data Solutions is a Groupe wide practice for the delivery of end-to-end Data and Reporting Solutions for our key Global Network Clients.

Responsibilities

Team and Groupe Leadership

• Provide senior support managing client team relationships for some of Publicis Groupe's major Global Network Clients, working collaboratively across the network
• Act as support to Data Solutions team members providing leadership oversight on the global reporting solutions we deploy across our top accounts
• Collaborating closely with essential Team Leads to enhance technical processes, developments, and communication among teams

Client Team Management & Client Support

• Maintain relationship with Global Reporting Leads providing updates on solutions and expectation management
• Work with Data Solutions account leads on top account to ensure solutions are being managed effectively
• Guide Data Solutions team to offer top-notch service to client teams, integrating broader technical support to accomplish client objectives

Data Integrations & Quality Assurance

• Expert level and in-depth knowledge of systems, enabling effective problem-solving
• Collaborating with internal and external stakeholders to comprehend requirements and transform them into actionable insights, including identifying process bottlenecks and implementing faster workarounds for projects
• Ensuring broader team is maintaining data quality in Dashboards, alignment between source and platform, and coordinating across technical teams to guarantee end-to-end data accuracy

Dashboard / Solution Build & Maintenance

• Leading and advising on the preparation of dashboard wireframes by Data Solutions team members for Client Team/Client, briefing the developers after sign-off is complete
• Directing Data Solutions teams on testing and working with Technical teams to ensure they fulfil Client requirements
• Troubleshooting errors on Dashboard, liaising with Technical teams through to completion

Qualifications

• Demonstrable of experience within a data, development or operations role at Associate Director level or above.
• Expert level in client management/consultative experience with both presenting and resolving issues
• Excellent understanding of data and business intelligence technologies
• Experience in a cross-functional team environment
• Hands-on, problem-solving abilities - "can do" approach (someone who is a thinker and a doer)
• Extremely strong organisational skills, attention to detail and adherence to deadline

Additional information

Publicis Media offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You'll also have access to a range of additional initiatives.

The Publicis Career Page showcases our Inclusive Benefits and our Employee Action Groups.

Publicis Groupe works primarily from the office or our clients' office four days per week.

At Publicis Media, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.