Director Clinical Product Solutions

Waters; Kilburn CP; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading scientific measurement company in the UK is seeking a Product Owner for LC-MS/MS solutions in clinical diagnostics. This role involves acting as a product and business owner, managing customer relationships, and developing business cases for new products. The ideal candidate will have a BSc in a scientific field, relevant product management experience, and strong interpersonal skills to influence cross-functional teams. Competitive compensation and a collaborative work environment are offered.

Qualifications

• Minimum BSc in a Scientific field or equivalent.
• MBA is highly desirable.
• Experience in LC/MS product management is required.
• IVD experience is desirable.
• Experience in a customer-facing role in clinical diagnostics is highly desired.
• Experience with developing Go-to-Market product strategies.
• Ability to influence cross-functional teams without formal authority.

Responsibilities

• Acts as a product and business owner for LC-MS/MS solutions for clinical diagnostics.
• Be responsible for VoC and competitive benchmark efforts to identify unmet needs and develop product solutions.
• Lead the development of business cases for new products or enhancements.
• Develop comprehensive target product profiles through market and customer assessment.
• Manage customer relationships and feedback throughout product development to ensure implementation.
• Partner with Clinical, Regulatory, and Quality departments for successful clinical studies and market launch.
• Define and implement product launch strategies with marketing and sales teams.

Skills

High-throughput LC analysis

Knowledge of routine Clinical LC/MS assays

LC/MS and IVD/Medical Device Project Management

Continuous Process Improvement

Exceptional written and oral communication skills

Exceptional organization and problem-solving skills

Exceptional interpersonal skills

Education

BSc in a Scientific field

MBA

Job description

Reporting to Senior Director, Clinical Product Solutions, this position will join a passionate, agile team to develop innovative solutions to address high unmet needs and establish Waters as the leader in clinical LC-MS diagnostics markets.

Responsibilities

• Acts as a product and business owner for LC-MS/MS solutions for clinical diagnostics.
• Be responsible for the VoC and competitive benchmark efforts to identify unmet need and develop value proposition of new product solutions for key therapeutic areas of responsibility.
• Lead the development of business cases for new product solutions or product enhancements.
• Develop comprehensive target product profile through both qualitative and quantitative market and customer requirement assessment
• Lead VOC SME customer relationship management and continuous customer feedback activities throughout the entire product development gate and phase process to ensure closed loop feedback between customers and new product/solution implementation.
• Partner with the Clinical, Regulatory and Quality departments for successful clinical studies, regulatory submissions and clearance to enable the launch of new solutions to the market.
• Define and implement the New Product Launch strategies. Partner with field marketing, sales and service management teams to establish and implement commercial launch plans, to maximize the sales impact in the first 2 years.
• Partner closely with Global Marketing, R&D, and Commercial teams on content generation to fulfill marketing strategy campaigns.

Qualifications

• Minimum BSc in a Scientific field or equivalent.
• MBA is highly desirable
• Experience in LC/MS product management is required.
• IVD experience is desirable.
• Experience in a product management, business development, sales, or other customer‑facing role in clinical diagnostic market is highly desired.
• Experience with developing Go‑to‑Market product strategies
• Ability to influence cross‑functional teams without formal authority.

Key Skills

• Extensive knowledge of high‑throughput LC analysis
• Good technical understanding of routine Clinical LC/MS assays
• LC/MS and IVD/Medical Device Project Management
• Continuous Process Improvement
• Deep understanding of Waters' clinical products
• Exceptional written and oral communication skills.
• Exceptional organization and problem‑solving skills.
• Exceptional interpersonal skills.

Waters Corporation (NYSE: WAT), the worlds leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory‑dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We're the problem solvers and innovators that aren't afraid to take risks to transform the world of human health and well‑being. We're all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.