Director, Business Development – Airport Specialist

Hyatt Group; City Of London; On-site; GBP 80,000 - 120,000; Full time

Job summary

A global hospitality company is seeking a Director of Business Development - Airport Specialist in London. This role demands proven experience in sales or business development within the hospitality sector, along with strong negotiation and networking skills. You will enhance the hotel's presence in the competitive airport market and drive revenue through strategic partnerships. The position offers competitive compensation, including performance-based incentives and excellent benefits.

Benefits

12 complimentary nights at Hyatt Hotels

Competitive compensation

Discounted hotel stays

Complimentary meals on duty

50% discount on food and beverages

Complimentary laundry service

Headspace membership

Continuous learning opportunities

Qualifications

• Proven experience in business development within hospitality or travel sectors.
• Track record of developing partnerships and achieving measurable revenue growth.
• Strong understanding of the Heathrow business landscape.

Responsibilities

• Develop and implement sales and partnership strategies.
• Identify new B2B opportunities across corporate and travel industries.
• Build relationships with key accounts and stakeholders.
• Negotiate contracts for profitability.
• Collaborate with teams to deliver commercial success.

Skills

Sales experience in hospitality or travel sectors

B2B partnership development

Negotiation skills

Networking and communication skills

Commercially minded

Job description

Director, Business Development – Airport Specialist

GB - ENG - London

Director

Full-time

Local

Summary

Director, Business Development – Airport Specialist

About Hyatt Place London Heathrow Airport

Hyatt Place London Heathrow Airport offers a modern, intuitive experience for today’s traveler, with 341 stylish guestrooms designed for work, rest, and relaxation, plus 10 flexible meeting spaces and vibrant social areas. Guests enjoy coffee‑to‑cocktails in the lounge, fresh dining in the Gallery Restaurant, 24/7 in‑room dining, a fully equipped fitness centre, and complimentary Wi‑Fi. Just minutes from Heathrow Airport, with excellent links to central London, the hotel blends smart design, seamless service, and thoughtful amenities for both business and leisure stays.

The Role

We are seeking a dynamic and commercially driven Director, Business Development – Airport Specialist to enhance the hotel’s presence in one of the world’s most competitive airport markets. This is an ideal opportunity for a results‑oriented professional who thrives on building strategic partnerships, driving revenue, and identifying new business opportunities across corporate, travel, and commercial sectors.

Key Responsibilities

• Develop and implement proactive sales and partnership strategies to maximise hotel revenue and market share.
• Identify and cultivate new B2B opportunities across corporate, travel and airport‑related industries.
• Build and maintain strong relationships with key accounts, travel partners and commercial stakeholders.
• Negotiate and manage contracts to ensure profitability and long‑term business sustainability.
• Collaborate cross‑functionally with Revenue, Marketing and Operations teams to deliver commercial success.
• Represent the hotel and the Hyatt brand at trade shows, networking events and client meetings.

About You

Proven experience in sales or business development within hospitality or travel sectors, ideally within airport or commercial real‑estate environments.

Track record of developing B2B partnerships, negotiating contracts and achieving measurable revenue growth.

Strong understanding of the Heathrow business landscape, including airport operations, logistics and travel‑related industries.

Exceptional networking, communication and presentation skills with a confident, consultative approach.

Commercially minded, strategic thinker with a focus on execution and results.

Experience within an international hotel brand preferred; familiarity with Hyatt systems and culture is advantageous.

Just Some of the Benefits You’ll Enjoy

• 12 complimentary nights per year across Hyatt Hotels worldwide
• Competitive compensation, including performance‑based incentives
• Discounted hotel stays across Hyatt for you, your family and friends from day one
• Complimentary meals on duty
• 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels
• Complimentary laundry for business attire
• Headspace membership and access to our Employee Assistance Programme
• Continuous learning and career development opportunities across Hyatt Hotels worldwide

Hyatt

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever‑growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next Step

Apply today and start your journey at Hyatt Place London Heathrow Airport.

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