Direct Sales Advisor

Sitel; Kingston upon Thames; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading customer experience firm in Kingston upon Thames is seeking a Direct Sales Advisor to engage with small businesses, turning warm leads into paying customers. The role offers a basic salary of £25,837.50 per annum plus uncapped commission. Candidates should have sales experience and a passion for helping small businesses. Enjoy a hybrid working model and thrive in a supportive culture while making a real impact.

Qualifications

• Previous experience working in a sales, business development or marketing environment is essential.
• Strong passion for helping small businesses grow and succeed.
• Impeccable oral and written skills with the ability to be persuasive.
• Foundational understanding of general business concepts, especially around sales and marketing.
• Ability to quickly master new software and/or technologies.
• Exceptional organisational skills with the ability to prioritise tasks and meet deadlines consistently.
• Self-motivated, articulate and enthusiastic.

Responsibilities

• Make a high volume of outbound calls to prospects.
• Inspire and coach small business owners.
• Conduct needs analysis conversations with prospects.
• Recommend solutions tailored to the business and close new sales.

Skills

Sales experience

Passion for small businesses

Communication skills

Business concepts understanding

Tech-savvy

Time management

Self-motivated

Job description

Key Details

Basic Salary: £25,837.50 per annum, plus uncapped commission!

Commission: Earn up to £1,400 per month!

Location: Kingston upon Thames, KT2 6LZ(hybrid working option available post-probation)

Working Hours: Monday to Friday, 09:00 to 17:30 (no weekends!)

Contract Duration: Permanent, full-time(37.5 hours per week)

Training: 2 weeks (fully paid)

Are you an ambitious and energetic individual ready to take the next step and grow your career? Foundever® and Constant Contact are looking for a talented Direct Sales Advisor to undertake an exciting role that will see warm leads turned into paying customers through your knowledge and expertise, situated at our vibrant location in Kingston upon Thames!

Please note that we are unfortunately not able to offer sponsorship for this role.

What will I be doing?

As a Direct Sales Advisor with Foundever® and Constant Contact, you’ll be the driving force behind helping small businesses across the country thrive. Day-to-day, you’ll:

• Make a high volume of outbound calls to prospects, turning warm leads into happy, paying customers
• Inspire and coach small business owners, showing them how Constant Contact’s powerful, ever-growing suite of email marketing tools can transform their growth
• Conduct thoughtful needs analysis conversations to truly understand each prospect’s marketing challenges and goals
• Recommend the perfect solutions tailored to their business and confidently close new sales every single day

You’ll spend your days on the phone empowering entrepreneurs, solving real problems with best-in‑class online marketing tools, and celebrating your wins as you earn uncapped commission, all while enjoying the buzz of a start‑up atmosphere backed by the stability of a global organisation.

What skills and experience will I need to succeed?

You could be a great fit for this role if you are a:

• Sales Enthusiast: Previous experience working in a sales, business development or marketing environment is essential
• Small Business Ambassador: Strong passion for helping small businesses grow and succeed
• Effective Communicator: Impeccable oral and written skills with the ability to be persuasive, adapting your style as necessary
• Naturally Curious: Foundational understanding of general business concepts, especially around sales and marketing, with a hunger to learn and grow
• Tech‑Savvy: Ability to quickly master new software and/or technologies
• Time Management: Exceptional organisational skills with the ability to prioritise tasks and meet deadlines consistently
• Motivated: Self‑motivated, articulate and enthusiastic

Who are Foundever® and Constant Contact?

Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital‑first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Constant Contact is an innovative provider in digital marketing solutions, empowering small businesses and nonprofits to grow and thrive. Supporting hundreds of thousands of customers worldwide, its suite of online tools helps organisations connect with their audiences through powerful email marketing, social media tools, and automation.

Why join Foundever®?

At Foundever®, you’ll find our contact centre jobs surprising. We believe in memorable experiences for all of our associates, whether you’re just starting out or bring years of expertise and are looking for a fresh challenge – we’re committed to ensuring you thrive every step of the way tocreate your best moments.

If you would like to have the opportunity to work with our varied and well‑known brands, be part of a brilliant and supportive culture that makes a positive impact in the communities where we operate, and enjoy a balanced work‑life pattern with a competitive salary, then we want to hear fromYOU!

Plus , for those aspiring to build a career in customer experience, you'll be intrigued to discover that Foundever® is a place where 84% of people grow.

How to apply:

Customer obsession is at the heart of what we do. If that resonates with you, we’d love to hear from you! Please click the ‘Apply now’ button on this advert and we’ll be in touch…

If your application is shortlisted, you can look forward to experiencing the following journey with us:

• Intro Call: Meet with our in‑house recruitment team, who will share more about the role, our business and Intuit, and be keen to understand more about you and your experience. This is also a great time to ask us any questions you may have!
• Online Assessment: Complete our quick and simple online assessment, designed to test your problem‑solving abilities and how you may approach some real‑world customer scenarios.
• Interview I: Attend an in‑person competency‑based interview with our Hiring Team at our location in Kingston upon Thames.
• Interview II: Meet with the Constant Contact team via video call for a final‑stage interview.

Apply Now! We look forward to reviewing your application.

Foundever® is an equal opportunity and Disability Confident employer. We value our diversity and we’re committed to making Foundever® a truly inclusive place to work. We recognized and embrace that people work in different ways and we’ll always adapt as much as possible so you have the best and most comfortable working environment that we can offer.

If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. You can reach us at [e-mail].

The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection process of Foundever and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as it permitted by UK legislation and then destroyed.