DIO - Senior Facilities Manager

Ministry Of Defence; England; On-site; GBP 46,000 - 53,000; Full time

Job summary

A UK government department is seeking a Senior Facilities Manager responsible for overseeing facilities management across various sites in London. Candidates should have substantial experience in facilities management, risk management, and stakeholder engagement. The role involves high-profile interactions and operational responsibilities, ensuring compliance and effective service delivery. This full-time position offers a competitive salary and contributions to the Civil Service pension scheme.

Benefits

Learning and development tailored to your role

Flexible working options

Civil Service pension with employer contribution of 28.97%

Qualifications

• Demonstrable Total Facilities Management experience in a technical and complex environment.
• Demonstrable experience of risk management.
• Demonstrable experience of stakeholder management.

Responsibilities

• Acting as the key customer interface and leading engagement.
• Contract managing key suppliers, monitoring performance.
• Effectively managing all site risks.

Skills

Leadership

Stakeholder management

Risk management

Communication

Education

Facilities Management Experience

Job description

Overview

We have two vacancies for talented Senior Facilities Managers to cover an array of sites located within London. The Senior Facilities Manager is a key role within the DIO South East Regional Delivery Team. The role is high profile and challenging and is key in delivering effective hard and soft facilities management at establishments within the London area.

A Senior Facilities Manager is responsible for the engagement and stakeholder management of high‑profile customers across a variety of sites. Working in collaboration with the industry partners (IP), the Senior Facilities Manager will ensure effective delivery of key tasks including delivery of hard and soft facilities management services and high‑value infrastructure projects. They are responsible for continued delivery of operational requirements, maintaining statutory compliance of the estate and sustaining a collaborative relationship with the customer and Industry Partners.

The role reports to and works closely with the Area Manager, immediate peers as well as the wider DIO community. This is a full‑time site‑based role with frequent travel between sites.

This position is advertised at 37 hours per week. The Senior Facilities Manager role is responsible for the effective management of site delivery activities, key aspects of which are:

• Acting as the key customer interface and leading the engagement with customers via key governance forums
• Management of sites within area of responsibility to ensure a culture of safety first, delivering value for money and expert advice
• Support to complex sites through provision of advice and estate management solutions
• Support the planning and delivering of reactive repairs, maintenance, project delivery and hard and soft FM services
• Providing a visible presence to ensure effective customer communication and timely stakeholder management
• Acting as the escalation point for issues raised and facilitating resolutions for significant operational or service delivery issues
• Contract manage key suppliers, monitoring performance and holding them to account where appropriate
• Effectively manage all site risks, ensuring consistent and timely documentation on the SPRITe Risk Register with appropriate mitigation plans in place

Assessment

We'll assess you against these behaviours during the selection process:

• Leadership
• Communicating and Influencing
• Managing a Quality Service
• Delivering at Pace

We only ask for evidence of these behaviours on your application form:

• Leadership – please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience.

Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit.

Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience. Candidates will be required to provide a Personal Statement (up to 750 words):

• Facilities Management Experience
• Risk management
• Stakeholder and team management

At sift, you will be assessed against your CV, Personal Statement and the following Behaviour: Leadership. In the event of a high number of applicants, the sift will be based on your CV and Personal Statement only.

At interview, you will be assessed against the following:

• Behaviours: Leadership, Communicating and Influencing, Managing a Quality Service, Delivering at Pace
• Demonstrable Total Facilities Management experience in a technical and complex environment
• Demonstrable experience of risk management
• Demonstrable experience of stakeholder management

Qualifications & Requirements

The successful candidate must obtain Developed Vetting clearance and this role is eligible for Sole UK Nationals only. Dual nationals are not eligible.

Highly Desirable: The successful candidate should hold a Full UK Driving Licence due to travel between sites or should be willing to obtain this.

Open to UK nationals only.

Benefits

Alongside your salary of £46,040, the Ministry of Defence contributes £13,337 towards you being a member of the Civil Service Defined Benefit Pension Scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

The post does not offer relocation expenses. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second‑hand smoke and supporting those who want to give up smoking. Under the Smoke‑Free Working Environment policy, smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment although some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non‑MOD personnel.

Please note: Expenses incurred for travel to interviews will not be reimbursed. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero‑tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre‑employment checks will be carried out. Feedback will only be provided if you attend an interview or assessment.

Security & Vetting

Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Developed Vetting.

People working with government assets must complete baseline personnel security standard checks.

Other Admin & Policies

Working for the Civil Service: The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax‑Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.