Dining Specialist, Associate - Velocity Black UK (Remote)

Capital One (Europe) plc; United Kingdom; Remote; GBP 26,000 - 38,000; Full time

Job summary

Capital One's Velocity Black UK is seeking a Dining Specialist, Associate to coordinate prime-time reservations, cultivate restaurant partnerships, and serve high-net-worth clients from a remote position in the UK. You will be an energetic relationship-builder with deep knowledge of the UK dining scene.

Ideal candidates have strong restaurant connections, entrepreneurial mindset, and excellent communication skills, with availability for evenings and weekends in a fast-paced, collaborative

Qualifications

• Strong existing relationships with top-tier UK restaurants.
• Experience building dining and nightlife partnerships.
• Experience handling high net worth clients.
• Flexible with evenings and weekend work.

Responsibilities

• Communicate with clients, restaurants, and team to secure prime reservations.
• Source content ideas for weekly submissions.
• Develop relationships with restaurants and nightlife venues.

Skills

Restaurant relationships

High net worth clients

Entrepreneurial mindset

Communication skills

Team collaboration

Deadline driven

Evenings & weekends

Job description

Remote - National (85002), United KingdomDining Specialist, Associate - Velocity Black UK (Remote)

Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualise the full potential of their lives. It's concierge, reimagined for the digital age.

By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world’s finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365.

What unites us are the values we share: the relentless pursuit and celebration of excellence, actualising the full potential of our lives, and impacting the world in a positive way.

Capital One provides a fast-paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas – and are routinely recognised as one of the best companies to work for.

We are looking for someone passionate about the restaurant industry with extremely strong existing relationships with some of the best restaurants in the UK. The ideal candidate will be an energetic relationship builder and have great knowledge and connections in the restaurant scene.

What you’ll do

• Communicating with clients, restaurants, and team members to deliver prime-time reservations at the best restaurants in the city
• Sourcing ideas for content to submit to our content team on a weekly basis
• Develop new relationships with restaurants and nightlife venues in the city

What we’re looking for

• Strong existing relationships with top-tier restaurants
• Experience building relationships and partnerships with dining and nightlife venues
• Experience working with high net worth clients
• Entrepreneurial, problem-solving attitude
• Excellent, clear, and effective verbal and written communication skills
• Experience working in a collaborative and transparent environment
• Ability to work in high-pressure environment with tight deadlines
• Flexible working hours - available to work on evenings and weekends

We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve.We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates.

Where and how you'll work

This is a permanent, remote position based in the UK. Please note, to be eligible to apply to this role, you must reside in the UK.

What’s in it for you

We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications.

In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career:

• Wealth & Future: Competitive pension and performance-based bonus schemes
• Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days.
• Health: Access premium care through our private medical insurance.
• Family Support: We champion your milestones with enhanced parental leave.

A full list of our benefits is available here.

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible.

We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business.

Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates.

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact [e-mail] All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.