Dining Room Assistant

Ashgate Hospicecare; Grassmoor; On-site; GBP 7,000 - 9,000; Part time

Job summary

Ashgate Hospicecare is looking for a friendly Dining Room Assistant to join our catering team in the cafe and dining room. You will provide a warm service, serve meals and beverages, and manage the till, ensuring a clean, welcoming environment for patients, visitors and staff.

The role supports chefs, Catering Assistants and volunteers, involves basic prep, stock rotation and maintaining high standards of customer service and presentation. 15 hours per week.

Qualifications

• Experience in catering or customer-facing roles preferred.
• Reliable and willing to learn in a busy cafe setting.
• Positive, friendly and approachable customer service.
• Comfortable handling payments at a cafe till.

Responsibilities

• Serve food and beverages to patients, visitors and staff.
• Operate the cafe till and handle payments.
• Set up and maintain a clean, inviting dining area.
• Assist with basic food preparation, stock rotation and cleaning.

Skills

Customer service

Reliability

Willingness to learn

Tools

Cafe till

Cash handling

Job description

We are looking for a friendly, approachable and customer-focused Dining Room Assistant to join our catering team at Ashgate Hospice.

Hours: 15 hours per week, Monday to Friday.

Based primarily in our cafe and dining room, you will provide a warm and welcoming service to patients, visitors and staff. You will serve food and beverages, operate the cafe till and help maintain a clean, safe and inviting dining environment.

You will work closely with our chefs, Catering Assistants and volunteers, supporting the wider catering service with basic food preparation, stock rotation, cleaning and other duties as required., The post holder will provide a friendly, welcoming and efficient service to patients, visitors and staff using the hospice cafe and dining room. Duties will include serving food, snacks and beverages, operating the electronic till and handling payments, setting up and maintaining the dining area, and responding courteously to customer enquiries and requests.

The post holder will also support the catering team with basic food preparation, stock rotation, food storage and cleaning as required, while following food hygiene, allergen, infection prevention and health and safety procedures. The role involves working closely with chefs, Catering Assistants and volunteers to ensure the smooth running of the service and maintaining high standards of customer service, cleanliness and presentation at all times.

Previous experience in catering, hospitality, retail or another customer-facing environment would be helpful, but we are more interested in your approach to customer service, reliability and willingness to learn. If you enjoy working with people and want to make a positive difference within an Outstanding hospice, we would love to hear from you.

Ashgate Hospice provides free, specialist and compassionate care for adults living with life-limiting or incurable illnesses across North Derbyshire. We support people and those important to them through a range of services, helping people manage symptoms, understand their care and maintain the best possible quality of life.

Each year, we support more than 2,640 people and also provide practical, emotional and bereavement support to those important to them.