Digital Transformation Project Manager

Westfield Secondary School; Sheffield; On-site; GBP 35,000 - 45,000; Full time

Job summary

Sheffield City Council is seeking talented professionals to join the ICT & Digital Innovation Projects & Programmes Team as part of our Digital Transformation agenda. You’ll contribute to redesigning services, enabling smarter ways of working, and delivering major digital programmes that touch residents and staff.

This role focuses on leading digital change, data governance, cyber security foundations, and workforce adoption of new technology across the Council.

Responsibilities

• Digital customer experience and self-service – redesigning end-to-end customer journeys and expanding accessible online services through a range of digital solutions.
• Artificial intelligence, automation, and emerging technology – scaling the responsible use of AI, intelligent automation, digital assistants, connected technology, and Internet of Things solutions to reduce manual work and improve service delivery.
• Data, insight, and knowledge – developing trusted data platforms, governance and analytics capabilities that provide better organisational insight, support evidence-led decisions and enable joined-up customer and service information.
• Business systems and application modernisation – replacing, consolidating, and rationalising applications, improving contract and licence management, reducing duplication, and creating a more affordable and resilient technology estate.
• Infrastructure, connectivity, and cyber security – delivering secure, reliable, and sustainable networks, devices, cloud platforms, and technical foundations that support modern services and organisational resilience.
• Digital workforce, learning, and adoption – equipping colleagues with the digital skills, confidence and support needed to adopt innovative technology, change working practices, and realise benefits.

Job description

Sheffield City Council is seeking talented professionals to join the ICT & Digital Innovation Projects & Programmes Team as part of our Digital Transformation agenda. You’ll contribute to redesigning services, enabling smarter ways of working, and delivering major digital programmes that touch residents and staff.

This role focuses on leading digital change, data governance, cyber security foundations, and workforce adoption of new technology across the Council.