Digital Trainer

Innovate Healthcare Services; Warwick; On-site; GBP 30,000 - 40,000; Full time

Job summary

A healthcare training provider in the UK seeks a Digital Trainer to deliver IT training across various healthcare environments. The ideal candidate will have a Level 3 teaching qualification, significant experience in training delivery, and exceptional communication skills. Responsibilities include creating lesson plans, facilitating learning, and supporting users with electronic applications. This role offers a chance to positively impact the training landscape at a time of significant change. Competitive benefits are provided.

Benefits

Employee Assistance Programme

Vivup staff benefits platform

Enhanced maternity pay

Generous annual leave package

Access to staff networks

Volunteer leave

Buy and sell annual leave option

Qualifications

• Experience of designing, developing and delivering training or supporting users.
• Significant experience of using computer systems to an advanced level.
• Ability to create robust lesson plans to support the learning journey.

Responsibilities

• Set up training accounts and award access levels prior to training.
• Create and develop lesson plans in line with Standard Operating Procedures.
• Liaise with internal stakeholders to identify those who need additional support.

Skills

Communication skills

Microsoft Office skills

Training design skills

Organizational skills

Interpersonal skills

Education

Minimum of Level 3 teaching qualification

E-Learning design and development qualification

Tools

Learning Management Systems

Job description

Innovate are looking for aDigital Trainer to join our IT Training team. The successful candidate will beresponsible for delivering training in various formats to a wide variety ofcustomers. They will be working closely with other members of the team, planningfor the delivery of IT Training with the new systems due to be implemented.

Main duties of the job

The position requires experience in the delivery of training, including preparation, planning and evaluation of training delivered.This role involves partnership working with a diverse range of stakeholders so excellent communication skills are essential.

This is an exciting and challenging opportunity to positively impact the delivery of IT Training across a number of health care environments at a time of great change, therefore will be a very rewarding opportunity for the right candidate.

About us

As a growing company, Innovate has a range of benefits andopportunities to enable individuals to grow and experience a range of newchallenges. Innovate has a commitment to develop staff and provide asupportive work life balance.

At Innovate, we are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We recognise the benefits of transferable skills anda desire to learn. We encourage anyone who is interested in this role to get intouch, even if you do not meet all stated criteria.

Company Benefits

• Employee Assistance Programme
• Vivup staff benefits platform
• Enhanced maternity pay
• Generous annual leave package
• Access to staff networks
• Volunteer leave
• Buy and sell annual leave option

Please note, we may close this vacancy earlier than the stated closing date if we receive a high number of applications.

Job responsibilities

Preparation and Evaluation

Set up training accounts and award access levels prior to training.

Create and develop lesson plans, subsequent exercises, and schemes of work in line with Standard Operating Procedures

Develop and maintain manuals and users guides to support training and end users.

Design learning interventions appropriate to the skills needed and the learner requirements.

Extract and analyse reports on training queries as requested.

Obtain feedback using an evaluation process, record and monitor the quality of learning interventions.

Identify weaknesses or additional / specific needs and provide further support and assistance where required.

Support and coach learners using relevant learning technologies.

Facilitation

Work with staff on a one-to-one basis to overcome any difficulties encountered using any electronic application.

Design, develop, deliver and support learning for clinical and non-clinical electronic applications at basic, intermediate and advanced levels, using a variety of delivery methods and technology.

Develop IT skills and support trainees in the application and understanding of Microsoft Office software including mouse and pc skills as well as any other electronic applications at basic, intermediate and advanced levels.

Support deployment of new applications to relevant staff highlighted during project phase.

Deliver clinical and administrative IT application training to all groups of staff, using appropriate language, learning methodologies and tools.

Provide support to e-learners where required.

Ensure users are aware of relevant legislation and policies relating to the training being undertaken.

Inform staff of audit trails and how they relate to the use of the IT systems being trained.

Assist in training and delivery of externally accredited courses.

Communication

Liaise with internal or external stakeholders to identify those who need additional support.

Co-ordinate learning activities with Business Change and Communications Teams.

Assist in the development of relevant content for publication on Intranets, Extranets and other content sources.

Answer all queries in a professional manner to help and support the Digital Training team and its trainees.

Other Duties and Responsibilities

Inform staff of fire safety procedures and take responsibility for staff in such events during training sessions.

Undertake system administration including set-up and access to the IT computer network ensuring the IM&T security policy is adhered to by members of staff.

Responsible for implementation and support of Digital systems including new versions testing up grades, software support and on-going development, systems administration, and user set-up.

To work additional hours/outside normal working hours on occasions for project implementations with notice and in consultation with the post holder.

Person Specification

What we are looking for in our people

• Minimum of Level 3 teaching qualification
• Training design, development and/or delivery qualification (or working towards)
• Significant experience of using computer systems to an advanced level.
• Experience of designing, developing and delivering training or supporting users.
• Knowledge of how to set up, administer and evaluate learning interventions to support Digital Skills development.
• Ability to create and develop end user learning content using a variety of tools and techniques.
• Skills in standard Microsoft software packages, including email.
• Ability to adapt learning interventions to the needs of the learner.
• Ability to create robust lesson plans and separate schemes of work to support the learning journey
• Demonstratable interpersonal, presentation and organisational skills.
• Behave as a positive ambassador for Innovate Healthcare Services
• Independent means of transport
• E-Learning design and development qualification
• Experience of using clinical systems, e-Learning design and development and online learning facilitation
• Ability to facilitate learning using a variety of technologies and methodologies.