Digital Trading Support Specialist — Flexible Work

Hiscox Inc.; Colchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading insurance company in Colchester is seeking a Support Analyst to join their Digital Trading Team. The role involves supporting UAT delivery, managing customer issues, and contributing to process improvements. Ideal candidates will be recent graduates with strong communication and analytical skills, and a customer service background. The company values diversity and offers flexible working arrangements.

Benefits

Flexible working

Diversity and inclusion culture

Development and training opportunities

Qualifications

• Excellent verbal and written communication skills.
• Analytical approach to work with a focus on root cause analysis.
• Ability to prioritise and organise workload effectively.

Responsibilities

• Support UAT delivery with effective project testing.
• Handle end-to-end management of customer issues.
• Regularly review and identify opportunities for process improvement.

Skills

Communication skills

Analytical thinking

Customer service experience

Multitasking abilities

Education

Recent graduate

Job description

A leading insurance company in Colchester is seeking a Support Analyst to join their Digital Trading Team. The role involves supporting UAT delivery, managing customer issues, and contributing to process improvements. Ideal candidates will be recent graduates with strong communication and analytical skills, and a customer service background. The company values diversity and offers flexible working arrangements.