Digital & Technology Business Partner

Yeo Valley Farms (Production) Ltd; Highbridge; On-site; GBP 50,000 - 70,000; Full time

Job summary

A well-established dairy company in the UK seeks an IT Business Partner to act as the bridge between IT and business functions. This role demands strong collaboration with stakeholders across departments, with a focus on aligning technology initiatives with business strategy. The ideal candidate will have experience in IT demand management and excellent communication skills. The position comes with a comprehensive benefits package, including competitive holidays and a non-contributory pension scheme.

Benefits

Competitive holiday allowance

Non-contributory pension scheme

Life cover

Healthcare cash back plan

Cycle to work scheme

Subsidised products and services

Learning and development opportunities

Qualifications

• Previously held business-facing IT role such as IT Business Partner or Relationship Manager.
• Strong understanding of technology enabling business change in manufacturing or FMCG environments.
• Ability to balance strategic alignment with operational delivery.

Responsibilities

• Lead strategic engagement between IT and assigned business functions.
• Own the end-to-end demand and prioritisation process.
• Champion alignment of IT investments with business goals.

Skills

Stakeholder management

Communication skills

Influencing skills

IT demand management

Business case development

Tools

ERP systems (ideally IFS)

Data & analytics initiatives

Job description

So, what will I be doing?

In this role you will act as the strategic interface between IT and the wider business, ensuring that technology investments, services, and initiatives align with Yeo Valley’s strategic objectives.

You’ll own the relationship between IT and your business areas, taking a leadership role in aligning technology priorities with business goals. Through strong collaboration and insight, you’ll shape and lead the demand management and prioritisation process, ensuring IT resources are directed towards initiatives that deliver the greatest value, efficiency, and innovation.

Your responsibilities:

• Lead the strategic engagement between IT and assigned business functions, building strong, trusted partnerships across operations, supply chain, finance, HR, and commercial teams.
• Own the end-to-end demand and prioritisation process — from capturing new ideas through to evaluation, alignment, and approval — ensuring initiatives are strategically sound and value-driven.
• Champion the alignment of IT investments and projects with business goals, ensuring the IT roadmap directly supports Yeo Valley’s wider strategy and operational plans.
• Provide leadership and clarity to business stakeholders on IT priorities, delivery progress, and value realisation.
• Influence and support senior stakeholders to make well-informed investment decisions, balancing innovation, risk, and practicality.
• Lead cross-functional prioritisation discussions to ensure technology resources are focused on initiatives with the greatest benefit, impact, and readiness.
• Support the development of business cases, including definition of expected benefits, costs, and success measures.
• Work closely with IT delivery, data, and architecture teams to ensure that proposed solutions meet business needs, adhere to enterprise standards, and deliver intended outcomes.
• Identify and champion opportunities for innovation, simplification, and automation across business processes.
• Drive a culture of partnership, transparency, and shared accountability between IT and business teams.
• Ensure clear, two-way communication between IT and business stakeholders, translating technical progress into business value and ensuring business feedback informs IT planning.

Qualifications and experience

Essential:

• Previously held business-facing IT role such as IT Business Partner, Relationship Manager.
• Strong understanding of how technology can enable business change — ideally within a manufacturing, FMCG, or supply chain environment.
• IT demand management, business case development, and benefits realisation.
• Excellent stakeholder management, communication, and influencing skills.
• Ability to balance strategic alignment with operational delivery.

Desirable:

• Experience with ERP systems (ideally IFS), data & analytics initiatives, or digital transformation.
• Familiarity with IT governance and agile delivery approaches.
• Understanding of continuous improvement and lean principles.

Why should I join the family?

We’re independent, British and proud to be making the highest quality yogurts, desserts and ice cream under the Yeo Valley brand and for many of the UK’s major retailers. Operating from four dairies and two logistics centres in Somerset and Devon, we employ over 1900 staff and produce more than 25% of the UK’s packaged yogurt.

Benefits

• Competitive holiday allowance
• non-contributory pension scheme
• life cover
• healthcare cash back plan
• cycle to work scheme
• subsidised Yeo Valley products and services
• preferential rates with our partners
• learning and development opportunities; we’re committed to ensuring all of our employees have the chance to grow

Our closing dates are a guide for when the application window should close, although we may close the advert sooner if we can.

So, we recommend you get your application in straight away – and don’t miss the opportunity to join us!

Unfortunately, we’re not able to provide employment sponsorship to candidates at this moment in time.

Please note that Yeo Valley do not accept speculative agency applications; we will only accept applications from preferred suppliers that have been submitted to us via our recruitment portal at the point of instruction.