Digital Team Manager - Robotic Process Automation (RPA)

HCRG Care Group; Birmingham; Hybrid; GBP 42,000 - 50,000; Full time

Job summary

A leading community health provider in the United Kingdom is seeking an RPA Specialist (Team Lead) to manage a digital team focused on automation. You will lead and mentor RPA Engineers, define the RPA vision and roadmap, and establish governance standards. This position offers a salary up to £50,000 with remote working options and travel as needed. Join a team dedicated to transforming health and care services while enjoying an inclusive work environment.

Benefits

Up to £50,000 salary

Remote working allowance

Private medical insurance

Rewards program

Access to wages as you earn

Wellbeing support

Career coaching

Dedicated innovation funding

Qualifications

• Experience managing technical teams and leading technical programmes.
• Ability to quickly learn new technologies related to RPA.
• Strong negotiation and communication skills with senior leaders.

Responsibilities

• Lead, mentor, and manage a team of RPA Engineers.
• Define the organizational RPA vision, roadmap, and delivery plan.
• Establish RPA governance and quality assurance standards.

Skills

Team management

Robotic Process Automation awareness

Stakeholder management

Business process analysis

Agile methodologies

Education

Degree in Computer Science or related field

Tools

Blue Prism

UiPath

Automation Anywhere

Power Platform

Job description

Overview

This pivotal role will manage a digital team focused on delivering automations, working closely with service leads, operational teams, and the wider digital transformation team to deliver automation that enables efficiency, reduces manual effort, and supports the organisation's broader digital transformation goals. The role title is 'RPA Specialist (Team Lead)' and will be responsible for managing the team, defining and guiding processes, project management and supporting requirements, feasibility and benefits realisation. You will own the Robotic Process Automation (RPA) roadmap, guiding best practice standards, pipeline development, automation governance, and post-deployment optimisation. As a strategic lead, you will empower your team to deliver scalable solutions while building automation capabilities across the organisation. Base: Home based with occasional travel to business units for digital transformation support; much of the role can be conducted remotely. Regular attendance at face-to-face meetings will be required as agreed with your manager.

Responsibilities

• Lead, mentor, and line manage a team of RPA Engineers, promoting a high-performance and collaborative culture.
• Define and manage the organisational RPA vision, roadmap, and delivery plan aligned with wider digital transformation objectives.
• Establish and enforce RPA governance, development standards, documentation protocols, and quality assurance.
• Build and manage a prioritised automation pipeline in collaboration with key business stakeholders.
• Lead automation risk assessments, including compliance with data security, privacy, and information governance standards.
• Define and support team learning pathways, tool certifications, and development goals.

Essential Skills & Experience

• Experience managing technical teams and leading technical programmes.
• Awareness of Robotic Process Automation with ability to quickly learn new technologies.
• Strong stakeholder and vendor management skills, including negotiation and communication with senior leaders.
• Good understanding of business process analysis and optimisation techniques.
• Familiarity with project management and agile methodologies.

Desirable Skills & Experience

• Experience in healthcare, NHS, or regulated environments.
• Understanding of data governance, cyber security standards, and automation compliance.
• Experience with leading RPA platforms (Blue Prism, UiPath, Automation Anywhere and Power Platform). Blue Prism experience highly desirable.

Qualifications

• Essential: Degree in Computer Science, Information Technology, or related field (or equivalent experience).

Organisational Context

We change lives by transforming health and care. Established in 2006, we are one of the UK\'s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year. We are committed to equal opportunities and welcome applications from a broad, diverse range of people. We are a Disability Confident Committed company and provide inclusive facilities and adjustments.

Additional Information

We encourage safeguarding and safer working practices for children, young people and vulnerable adults; the role includes a safer recruitment process, including disclosure and vetting checks. If the role is highly popular, applications may close earlier than the stated date.

Benefits & Package

• Up to £50,000 with group pension
• Remote working with occasional travel as needed
• Private medical insurance with fast access to a range of specialists
• Discounts and rewards through My Reward Hub
• Access to wages as you earn them to help with emergencies
• Wellbeing support, career coaching and development opportunities
• Learning and development support through The Learning Enterprise
• Culture of innovation with dedicated funding for new ideas
• High clinical and quality standards across services