Digital Support Apprentice Technician - Ref: RT05025

We Manage Jobs(WMJobs); Walsall; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local government initiative in Walsall is offering an 18-month Digital Technician Apprentice position aimed at supporting local businesses and community services. The role involves providing technical support and requires GCSE English and Maths qualifications. Benefits include flexible working options and a commitment to professional development. Interested candidates should possess good communication skills and a keen interest in IT. Closing date for applications is January 5th, 2026.

Benefits

Flexible working options

Generous annual and flexitime leave

Local Government Pension Scheme

Commitment to professional development

Qualifications

• Ability to adapt to a challenging and changing environment.
• Demonstrated interest in developing a career in Digital Technical Support.

Responsibilities

• Provide technical support within Bloxwich Launchpad and other locations.
• Work with delivery partners, incubates, and local businesses.
• Assist local people in developing their skills or growing their business.

Skills

Good written communication skills

Good verbal communication skills

Interest in IT Technical Support

Education

GCSE English and Maths at grade 4 or above

Job description

Bloxwich Launchpad Digital Technician Apprentice - Fixed Term for 18 months

Ref: RT05025

Salary: NMW

• Aged 21 and over £12.21 per hour
• Aged 18-20 £10.00 per hour
• Under 18 £7.55 per hour

About us

Our team are based within the Programme Management Service in the Resources and Transformation Directorate, and we are responsible for managing and delivering a variety of exciting large-scale programmes throughout Bloxwich and Walsall including Bloxwich Launchpad.

About you

The Bloxwich Launchpad is the Town Deal’s flagship project, situated at the heart of the town centre, just off the High Street. This £3million investment is a clear statement of intent by Walsall Council, government and key stakeholders to local people and businesses. To deliver effective and first-class specialist services, support and training to local people looking to develop their skills or start to grow their business.

We are looking for a dedicated and enthusiastic individual who has an interest in developing a career in Digital Technical Support. This apprenticeship role will be varied not only in the technical learning covered but also in relation to the sites you will be working at, mainly Bloxwich Launchpad but with requirement to work from the Guild Hall and Walsall Council House, with possible exposure to other locations. The role will also involve working with delivery partners, incubates, local community and businesses to provide technical support within the centre as and where required.

You should have GCSE English and Maths at grade 4 or above with good written and verbal communication skills and a strong interest in IT Technical Support. The successful applicant should possess the ability to adapt to a challenging and often changing environment.

Benefits of working with us

Just some of the benefits you’ll receive are:

• A number of flexible working options
• Generous annual and flexitime leave
• The opportunity to join the Local Government Pension Scheme
• A commitment to your professional development
• For further reasons to join us please visit: https://go.walsall.gov.uk/employee-benefits

For an informal discussion about the post, or for any queries, please contact Jason Fisher on 07880548432.

Information for Applicants

This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).

Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. See Information for Applicants leaflet for further information.

We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting Agency applications or referrals at this time.

Closing Date: 5 th January 2026

Interviews date: 8 th & 9 th January 2026

View Job Description and Employee Specification