Digital Supply Chain Coordinator - DK Digital Product

Bertelsmann; Greater London; Hybrid; GBP 18,000 - 30,000; Full time

Benefits offered by this job

25 days holiday

Volunteer policy

Employee assistance programme

Book discount (70% discount on company

Cycle to work

Flex Fridays

Remote work abroad

Tree planting

Job summary

Dorling Kindersley Limited in London is seeking a Digital Supply Chain Coordinator to manage the ebook supply chain, ensuring timely delivery, correct formats and clean metadata across retailers worldwide.

You will collaborate with publishing teams, technology providers and retailers, monitor data feeds, perform audits, and resolve issues quickly. The role suits a detail‑driven problem solver with strong Excel/Sheets skills and an aptitude for systems like ONIX metadata.

Responsibilities

• Coordinate the supply of ebooks through complex distribution channels, meeting deadlines and industry standards
• Act as the central communication hub between internal teams and external partners, ensuring clarity on file delivery, metadata, and processes
• Perform regular checks on metadata and files, maintain accurate catalogues, and resolve ingestion or distribution errors
• Identify bottlenecks, implement efficiencies, and document best practices to improve workflows
• Build strong relationships with digital partners to meet their distribution needs and uphold DK’s reputation for excellence

Job description

Digital Supply Chain Coordinator - DK Digital Product

Company:

Work Location:

London, 20 Vauxhall Bridge Road, United Kingdom

Work Location Type: hybrid

Job Description

Are you a detail‑driven problem solver with a talent for keeping workflows running smoothly?

DK is looking for a Digital Supply Chain Coordinator to join our global publishing operations team. This is a key role at the heart of our digital publishing process, ensuring our ebooks reach retailers worldwide on time, in the right format, and with flawless metadata. If you enjoy unravelling challenges, working with large datasets, and spotting and fixing issues before they become problems, this could be the perfect role for you.

In this role, you’ll be the link between our publishing teams, technology providers, and retail partners, monitoring data feeds between our systems and online retailers, swiftly investigating and resolving any issues. You’ll upload and deliver ebook files, keep our catalogues accurate through regular audits, and respond to queries from across the business. You’ll also coordinate data releases to align with key announcements.

We’re looking for someone highly organised and resilient under pressure, with exceptional attention to detail and clear, confident communication skills. You’ll have experience working with large datasets in Excel or Google Sheets and a methodical approach to problem solving. Knowledge of systems such as Biblio and CoreSource, ONIX metadata, or experience liaising with retailers would be an advantage, but most important is your technical aptitude, curiosity, and willingness to learn.

Key responsibilities:

• Coordinate the supply of ebooks through complex distribution channels, meeting deadlines and industry standards
• Act as the central communication hub between internal teams and external partners, ensuring clarity on file delivery, metadata, and processes
• Perform regular checks on metadata and files, maintain accurate catalogues, and resolve ingestion or distribution errors
• Identify bottlenecks, implement efficiencies, and document best practices to improve workflows
• Build strong relationships with digital partners to meet their distribution needs and uphold DK’s reputation for excellence

At DK, you’ll work with digital products that reach millions of readers, collaborate with passionate colleagues, and help shape processes that make a lasting impact. You’ll be involved in every stage, from initial file delivery through to publication, gaining a holistic view of how digital books are produced and delivered. This is an excellent opportunity for someone eager to make a meaningful impact in digital publishing and to play a crucial role in delivering DK’s award‑winning content to a worldwide audience.

Working from the office a minimum of three days a week, you’ll join a supportive, collaborative team environment.

Salary: up to £30,000 depending on how your skills and experience align to the role, plus bonus and benefits

Closing date for applications: 18th October 2026.

Additional Information

We have a range of benefits to reflect our commitment to our people, some of which are:

• 25 days paid holiday entitlement in year one, plus bank holidays
• Volunteering policy and charity matching
• Employee assistance programme
• 70% discount on company books
• Cycle to work scheme and discounted gym membership
• Flex Fridays (1pm Finish*)
• Up to 30 days remote working from abroad*
• And we plant a tree for every new employee to our business

*Subject to certain criteria being met.

DK is committed to building a diverse workforce that reflects the varied communities that read our books across the world. We encourage applications from all individuals, regardless of age, religion, gender, ethnicity, disability, sexuality or social background. DK is proud to announce that we have adopted The Halo Code.

DK is a member of the disability confident scheme. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.

DK supports flexible working and has introduced a new ‘smart-working’ policy with a hybrid approach of working weekly from home and in DK’s office. This is a hybrid role requiring a minimum of 3 days per week in our Pimlico office. As this is non‑negotiable, please ensure you are within a reasonable commuting distance of London before applying.

The Book Trade Charity offers financial support to people looking to enter the book trade, but who may struggle to afford the costs of attending interviews or undertaking internships. For more information, visit www.booktradeentrysupport.org

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here .

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here .