Digital Subscriptions Executive

Future; City Of London; Hybrid; GBP 26,000 - 30,000; Full time

Job summary

A leading media company located in London is seeking a Digital Subscriptions Executive. This hybrid role involves supporting digital subscription strategy, executing A/B tests, and managing project timelines. The ideal candidate has 1-2 years' experience in a related field and high proficiency in Google Workspace. Competitive salary and generous perks are offered, including uncapped leave and profit sharing.

Benefits

Uncapped leave

Profit sharing bonus

Referral rewards

Well-being support

Share incentive plan

Qualifications

• 1-2 years in a media, digital, or subscription-based business.
• An interest in digital content and media.
• High proficiency with Google Workspace or equivalent.
• Basic understanding of online business operations.

Responsibilities

• Support delivery of digital subscription strategy.
• Run and report on A/B tests to improve customer experience.
• Assist with project management for new launches.

Skills

Experience in digital content

Proficiency in Google Workspace

Basic coding skills

Stakeholder management

Job description

What you’ll be doing

As the Digital Subscriptions Executive, you will play a crucial support role in the delivery of our digital subscription strategy. You will contribute meaningfully to the execution of initiatives, compiling reports, create presentations, and manage project timelines. You will develop skills in proposition development, product and proposition optimisation, project and stakeholder management.

You will support the team in understanding customer needs and translating these into viable digital subscription propositions. Your work will directly help ensure our digital propositions are performing against key performance indicators (KPIs).

What you’ll be doing

You will be an important part of our quest for continuous improvement. You’ll support the Digital Experience Manager in the running and reporting on A/B tests, with the goal of providing the best possible customer experience. This will involve identifying where tests could provide a revenue uplift and mapping out customer journey plans to pinpoint optimisation opportunities.

You will become experienced in using our internal paywall and CMS systems to execute your tests. While not essential, some experience with basic coding would be a significant advantage. You’ll also measure results and use those insights to inform future strategies, ensuring our established propositions remain competitive and effective.

Reporting to the Head of Digital Customer, you will help deliver our digital subscription strategy. You will assist with initiatives that drive revenue for the business, supporting the Digital Subscription teams Managers with project management of new launches and to help with continuous proposition optimisations. Your work will be central to ensuring that our digital propositions are successfully brought to market and continuously improved to meet performance targets.

Experience that will put you ahead of the curve

• 1-2 years of experience in a professional environment within a media, digital, or subscription-based business.
• An interest in digital content and media.
• High level of proficiency with Google Workspace (GSuite) or equivalent software, (Microsoft Office).
• Familiarity with digital media platforms and a basic understanding of how online businesses operate.

What’s in it for you

The expected range for this role is £26,500 - £30,000

This is a Hybrid role from our London Office, working three days from the office, two from home

… Plus more great perks, which include;

• Uncapped leave, because we trust you to manage your workload and time
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend and get rewarded when they join Future
• Well-being support with access to our Colleague Assistant Programmes
• Opportunity to purchase shares in Future, with our Share Incentive Plan

Who are we

We’re Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.

We’ve got ambitious plans that further build on our growth momentum and unlock new opportunities – and we’re looking for driven people who want to be a part of it!

Our Future, Our Responsibility - Inclusion and Diversity at Future

We embrace and celebrate diversity, making it part of who we are.

Different perspectives spark ideas, fuel creativity, and push us to innovate. That’s why we’re building a workplace where everyone feels valued, respected, and empowered to thrive.

When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It’s not just about what you bring to the table — it’s about making sure the table has room for everyone.

Because a diverse team isn’t just good for business. It’s the Future.

Find out more about Our Future, Our Responsibility on our website.

Please let us know if you need any reasonable adjustments made so we can give you the best experience!