Digital Single Access Project Manager (10 Months)

NatWest Group; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading financial institution is seeking a Digital Single Access Project Manager to enhance the customer experience through digital innovations. In this role, you will manage project plans, mitigate risks, and ensure on-time delivery. You should possess a relevant project management qualification and experience in Agile methodologies. Strong communication and leadership skills are essential as you drive collaboration across teams and stakeholders to achieve project objectives.

Qualifications

• Proven change management experience.
• Experience delivering digital strategic projects.
• Strong communication skills to convey complex concepts.

Responsibilities

• Drive the delivery of a digital ecosystem that improves customer experience.
• Prepare and manage project plans and controls.
• Identify and mitigate project risks and dependencies.

Skills

Project management qualification

Change management experience

Agile values and principles

Strong communication skills

Ability to inspire and lead project teams

Job description

Overview

Join us as a Digital Single Access Project Manager

• Join our Chief Digital Information Office in Commercial & Institutional, where we harness technology innovation, business agility and one-bank collaboration to push the boundaries of what’s possible for our customers
• The wellbeing and growth of our people is fundamental to our shared success, which is why we’re passionate about cultivating an environment that fosters inclusion and champions potential
• Our journey will be challenging and complex, but truly transformative – so if you’re ready to stretch your capability, gain unique experience and shape the future banking experience for generations to come, this is your opportunity
• This role is available for a period of 10 months

What you'll do

You’ll be joining our Digital domain, where our digital strategy is driving the delivery of a digital ecosystem that improves the customer experience, enables our colleagues to better serve our customers, and achieves the growth and revenue goals of our business.

You’ll drive the focus on delivering customer value by following the defined programme as directed by senior managers, including the preferred technology methodology in partnership with various stakeholders, making sure they follow the appropriate objectives, structure and scope.

You’ll also drive the financial business case as set by the senior technology programme manager for the programme, with a clear line of sight to the customer value being delivered, in accordance with the technology investment portfolio and funding requirements.

You’ll also:

• Prepare and take ownership for all project plans and controls and resource plans
• Identify, track, manage and mitigate any project risks, assumptions, issues and dependencies
• Interact with customers and key stakeholders across technology, business and beyond, leading the team to successful delivery
• Track and report on project costs and make sure the project is completed within allotted budgets
• Be relentlessly delivery focussed, with an on-time customer delivery mind-set, driving through blockers collaboratively with the teams to improve the digital experience we provide for our customers

The skills you'll need

You’ll need an appropriate project management qualification and proven change management experience. We’ll also look to you to bring a good understanding of Agile values, principles and methodologies with experience of working within an Agile environment.

You’ll also need:

• Experience of delivering digital strategic projects that support the business strategy and its growth agenda
• Experience of successfully delivering programme and project management in a technology or IT function using Agile methodology and associated toolsets and methodologies as well as Waterfall methods where needed
• Strong communication skills, with the ability to communicate complex technical concepts and delivery status clearly to your peers and management level colleagues, in both informal and formal presentation settings
• The capability to drill into technology challenges at some level of detail when needed in context of driving through blockers to customer delivery
• The ability to inspire and lead project team towards a successful delivery