Digital Services Manager

Ards and North Down Borough Council; Bangor; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local government authority in Bangor is seeking a qualified individual to oversee the Digital Transformation and IT Services. Responsibilities include enabling effective leadership in IT and managing significant technology projects. Candidates should possess a level 6 qualification and relevant management experience. The position offers an opportunity to influence the Council's operational model while ensuring that digital opportunities are fully exploited.

Qualifications

• A relevant level 6 qualification, plus a minimum of 2 years management experience.
• Experience in managing multidisciplinary teams delivering IT/digital products.
• Practical and relevant experience in developing business efficiencies through IT.
• Current full driving licence and access to suitable transportation.

Responsibilities

• Enable Digital Transformation and oversee IT Services.
• Make decisions affecting the Council's operating model.
• Develop and deliver business efficiencies through IT enabled projects.

Skills

Management experience

Collaborative working

IT strategy alignment

Digital transformation

Customer relationship management

Procurement management

Education

Level 6 qualification in Computing or Software Engineering

Job description

To be responsible to the Head of Strategic Transformation and Performance for enabling Digital Transformation, effective leadership, technical and professional oversight, operational delivery, and management of the full range of IT Services offered within the Council’s Digital Services function and to make decisions on IT related matters which will affect the future operating model of the Council.Please refer to Council website for a full description of the duties - ardsandnorthdown.getgotjobs.co.uk

Responsibilities

• To be responsible to the Head of Strategic Transformation and Performance for enabling Digital Transformation, effective leadership, technical and professional oversight, operational delivery, and management of the full range of IT Services offered..
• ...within the Council’s Digital Services function and to make decisions on IT related matters which will affect the future operating model of the Council.
• Please refer to Council website for a full description of the duties - ardsandnorthdown.getgotjobs.co.uk

Skills and Qualifications

• A relevant level 6 qualification, plus a minimum of 2 years management experience as detailed in the Essential Experience below.
• A relevant qualification includes Computing, Software Engineering or other disciplines relevant to Information Systems and Information Technology.
• Only those courses where a computing content of 50% or more can be demonstrated to the satisfaction of the panel will be considered relevant.
• OR a minimum of 4 years management experience as detailed in the Essential Experience below.
• Applicants must be able to demonstrate either TWO years’ experience with a level 6 qualification or FOUR years’ experience if a level 6 qualification is not held in
• Management experience working collaboratively with senior leaders and managing diverse stakeholders to successfully lead multidisciplinary team(s) delivering IT/ digital products or services of significant scale and and complexity aligned to the...
• ...organisation’s strategic priorities.
• All applicants must be able to demonstrate at least TWO years practical and relevant experience of successfully developing and delivering business efficiencies through IT enabled business change projects, to ensure digital opportunities...
• ...are fully exploited by the organisation.
• Managing the procurement, development, implementation and review of significant information technology projects at a senior level for a large and complex organisation.
• Managing and motivating staff, i.e. direct reports, in accordance with the principles of performance management and personal development.
• Managing customer relationships and working with multi-disciplinary project teams.
• A current full driving licence and access to a suitable form of transport. Applicants without a full driving licence should have access to a form of transport to enable them to meet the nature and requirements of the post.
• Access to a good internet and WIFI services if working from home or on a hybrid basis.
• Please refer to Council website for a full description of the requirements - ardsandnorthdown.getgotjobs.co.uk

Further Information

Location: City Hall, Bangor.Applications for this post will be channelled exclusively through Council’s GETGOT system. However, Council will consider requests for applications in hard copy and will provide alternative arrangements if possible.Local Government is committed to fair and equal treatment to all those seeking employment and in employment.

Area: All of Northern Ireland
Closing date: 16 Nov 2025