Digital Services Business Change and Portfolio Delivery Manager

Gloucestershire Health and Care NHS Foundation Trust; Tewkesbury; On-site; GBP 50,000 - 70,000; Full time

Job summary

A prominent healthcare organization in the UK is seeking a Digital Services Business Change and Portfolio Delivery Manager to oversee digital project delivery, manage change assurance, and ensure compliance with NHS standards. This role demands strong programme management skills, effective stakeholder engagement, and the ability to manage financial control for digital initiatives. Ideal candidates will have a degree and relevant experience in project management and change methodologies, contributing significantly to digital transformation efforts within the Trust.

Benefits

Flexible working

Compressed hours

Qualifications

• Educated to degree level and additional knowledge acquired via formal training.
• Specialist working knowledge of improvement methodologies.
• Experienced in Project and Programme Management procedures.

Responsibilities

• Oversee digital project delivery and manage benefits realization.
• Develop comprehensive programme plans and reports.
• Ensure stakeholder engagement and effective communication.

Skills

Programme Management

Stakeholder engagement

Change management

Financial control

Development of complex projects

Education

Degree level education

Master's level accreditation or equivalent experience

Job description

Go back Gloucestershire Health and Care NHS Foundation Trust

Digital Services Business Change and Portfolio Delivery Manager

The closing date is 10 December 2025

The Business Change and Portfolio Delivery Manager will be responsible for overseeing digital project delivery, change and transformation, including the identification, monitoring, tracking, and realisation of benefits. This role involves engaging with colleagues to facilitate user co-design of new processes and ensuring change assurance by aligning change management functions across digital, clinical, and Trust services. The post holder must ensure compliance with NHS technical standards and will have accountability for staff, including line management and professional supervision of digital change delivery staff, as well as occasional matrix management of digital portfolio project staff. They will also act as the Deputy Head of Digital Transformation and will manage relationships across Digital Services to provide an excellent Programme Management service.

Main duties of the job

To develop comprehensive programme plans and capacity management reports.

To provide effective Programme and portfolio Management, ensuring the coordinated implementation of a number of projects that impact across the Trust.

Resolve issues that arise as part of the programme management process, handling complex, sensitive and contentious information in an appropriate manner.

Ensure effective stakeholder engagement and communications for managed projects.

Produce progress reports as required.

Prepare and present project updates and progress reviews to senior level meetings across the Trust and to other stakeholder groups as required, maintaining Programme Plans, Gantt charts and process maps.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Job responsibilities

• Management of interdependencies within projects
• Identification of risks and issues and their effective management
• Contribution to the development of the Digital Strategy
• Leading multiple Workstreams and ensuring that programme deliverables and timescales are met
• Providing appropriate support to Project Workstreams to ensure the benefits of the investment are realised
• Working closely with managers, clinicians, and operational staff to ensure a wide understanding of, and commitment to, the relevant Programme
• Participation in groups linked to the delivery of the Programme, such as Digital Group and Corporate Systems Working Group
• Developing project change control procedures and ensuring that effective change control procedures and documentation are implemented and monitored
• Managing capital and other agreed budgets, ensuring good financial control and maintaining records at all times
• Presenting complex, sensitive, or contentious information to large groups in the form of presentations
• Negotiating with and motivating on project delivery, including linking in with other initiatives
• Develop comprehensive programme plans to ensure the coordinated implementation of multiple projects that impact the Trust
• Resolve issues that arise during the programme management process, handling complex, sensitive, and contentious information appropriately
• Ensure effective stakeholder engagement and communications for managed projects
• Produce progress and expenditure reports as required
• Prepare and present project updates and progress reviews to senior-level meetings across the Trust and other stakeholder groups, maintaining Programme Plans, Gantt charts, and process maps.
• The Trust is required to work in line with the Governments UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit - https://www.gov.uk/browse/visas-immigration/work-visas

Person Specification

Qualifications

• Educated to degree level, and additional knowledge acquired via formal training and accreditation at master's level, or equivalent specialist knowledge acquired through experience.

Length and Nature of Experience

• Specialist working knowledge of improvement methodologies in relevant areas.
• Experienced in Project and Programme Management procedures and processes.
• Experience in the development of complex projects involving change management and organisational development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Gloucestershire Health and Care NHS Foundation Trust

Full-time, Flexible working, Compressed hours