Digital Service Coordinator, Fleet & Telematics

Flannery Plant Hire (Oval) Ltd.; Sutton Coldfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading plant hire company seeking a Service Administrator to join its Digital Team in Birmingham. This role involves coordinating service and maintenance operations for a fleet of digitally connected equipment. Responsibilities include scheduling services, monitoring performance, and communicating updates to clients. Ideal candidates should have administrative experience, strong organizational skills, and familiarity with digital fleet management systems. The position offers an opportunity to ensure high standards of customer service and operational compliance.

Qualifications

• Experience in an admin or maintenance planning role, ideally within plant hire or construction.
• Strong organizational and communication skills with the ability to manage multiple priorities.
• Familiarity with digital fleet management or telematics systems.

Responsibilities

• Coordinate and schedule service and maintenance activities for digital-enabled equipment.
• Monitor machine performance using telematics and diagnostic tools.
• Communicate with clients to provide service updates and resolve queries.

Skills

Organizational skills

Communication skills

Attention to detail

IT proficiency

Familiarity with digital fleet management

Tools

MS Office

Telematics platforms

Job description

A leading plant hire company seeking a Service Administrator to join its Digital Team in Birmingham. This role involves coordinating service and maintenance operations for a fleet of digitally connected equipment. Responsibilities include scheduling services, monitoring performance, and communicating updates to clients. Ideal candidates should have administrative experience, strong organizational skills, and familiarity with digital fleet management systems. The position offers an opportunity to ensure high standards of customer service and operational compliance.