Digital Project Manager: Delivery, Strategy & Client Focus

Brightter, Inc.; Tipton; On-site; GBP 30,000 - 55,000; Full time

Job summary

Brightter, Inc. in the United Kingdom is seeking a Mid-Level Digital Project Manager with 3-4+ years of experience to oversee multiple digital initiatives from start to finish.

You will align business objectives with platform strategy, manage timelines, and ensure client satisfaction while coordinating creative and technical teams. Responsibilities include budgeting, scheduling, and governance across websites, campaigns, and branded content, with a focus on efficiency, profitability, and quality

Qualifications

• Bachelor's degree in Marketing, Advertising, Business, Communications, Graphic Design, or related fields.
• 3-4 years of agency project management or producer experience (digital and traditional).
• Proven ability to lead and manage multiple projects simultaneously with budgets and schedules.
• Strong client-facing skills and exceptional customer service.
• Familiarity with Webflow and WordPress content management systems.
• Knowledge of Agile and Waterfall project management methodologies.
• Experience collaborating with both creative and technical teams.
• Excellent communication skills with both technical and non-technical stakeholders.
• Confident in client-facing interactions in person and over the phone.
• Strong organizational skills with attention to detail.
• Able to juggle multiple projects, timelines, and deliverables.
• Familiarity with macOS in a Mac-based environment.
• Some travel may be required.
• Proficient with Adobe Photoshop, Illustrator, Figma and InDesign.
• Interest in digital, art, and design communities.

Responsibilities

• Drive projects forward by understanding business context, goals, success factors, platform strategy, and risks while managing timelines, client satisfaction, team engagement, and project profitability.
• Monitor project progress, identify bottlenecks, and implement efficiency-improving strategies.
• Manage a variety of projects including websites, videos, apps, branding, and digital campaigns.
• Oversee execution for assigned accounts ensuring quality delivery and client satisfaction.
• Collaborate with Directors to establish budgets, expenses, deliverables, resources, and timelines.
• Manage staff allocation, budgets, and expenses to safeguard the agency's interests.
• Develop detailed project plans, timelines, resource forecasts, and status reports.
• Work with clients to define approval processes and timing requirements.
• Monitor project profitability and burn rates.
• Prepare estimates, SOWs, proposals, POs, roadmaps, and reports.
• Ensure proper project administration (job codes, POs, SOWs).
• Facilitate client and internal meetings/work sessions.
• Assist in driving new business opportunities and participate in pitches.
• Address issues with staff and vendors and drive process improvements.
• Serve as the main contact for project-related matters.
• Ensure ongoing quality of project delivery and alignment with client objectives.
• Participate in regular internal project status meetings.
• Ensure accurate and timely project billing.
• Stay informed on emerging technologies and best practices.

Skills

Project management

Client facing

Agile & Waterfall

Cross-functional leadership

Mac OS

Webflow

WordPress

Team collaboration

Communication

Budget & schedules

Basecamp

Monday.com

Teams

Asana

Education

Bachelor's degree in Marketing/Advertising/Business/Communications/Graphic Design

Tools

Basecamp

Monday.com

Teams

Asana

Job description

Brightter, Inc. in the United Kingdom is seeking a Mid-Level Digital Project Manager with 3-4+ years of experience to oversee multiple digital initiatives from start to finish.

You will align business objectives with platform strategy, manage timelines, and ensure client satisfaction while coordinating creative and technical teams. Responsibilities include budgeting, scheduling, and governance across websites, campaigns, and branded content, with a focus on efficiency, profitability, and quality