Digital Project Manager

Serco Limited; Metropolitan Borough of Solihull; Hybrid; GBP 54,000 - 64,000; Full time

Job summary

A leading public service organization is looking for a Digital Project Manager to drive high-profile IT projects that impact vital public services across the UK. If you have 3-5 years of IT project management experience and are certified in APM or PRINCE2, with strong stakeholder engagement skills, this is your opportunity. The role offers a hybrid working model and various benefits including 25 days of annual leave and health support.

Benefits

25 days annual leave plus bank holidays

Up to 6% contributory pension scheme

Flexible, hybrid working

Serco discounts on various services

Health and wellbeing support

Career development opportunities

Qualifications

• 3-5 years' proven experience in IT project management.
• Confident engaging with senior business users and external partners.
• Solid grounding in development, systems integration, or technical project management.
• Experience managing budgets, risks, and commercial relationships.
• BPSS required; some roles may require SC clearance.

Responsibilities

• Manage end-to-end delivery of complex IT work-packages.
• Champion best practices in agile delivery, risk management, and stakeholder engagement.
• Forge strong relationships with internal teams and third-party suppliers.
• Plan seamless service transitions and ensure outputs are fully supported.
• Chair project and Scrum meetings and coordinate across business units.

Skills

IT project management

Stakeholder engagement

Technical project management

Budget management

Education

APM or PRINCE2 Practitioner

Job description

Digital Project Manager
Hybrid - attached to one of our offices (Solihull, Hook or Cardinal Place) with regular UK travel
Salary - Up to £64,000 dependent on experience per annum

Ready to lead digital transformation that shapes the future of public services? At Serco, our Digital Project Managers are at the heart of delivering essential solutions that impact millions every day. If you're passionate about technology, thrive on challenge, and want to see your work make a real difference, this is your opportunity to shine.

Why You'll Love This Role

• Make an Impact: Drive high-profile IT projects that power vital public services across the UK and beyond.
• Own Your Success: Take full ownership of delivery outcomes-cost, quality, and timelines-while inspiring teams and collaborating with industry leaders.
• Innovate Every Day: Work with cutting-edge technology, embrace new ideas, and help shape the future of digital services.
• Grow With Us: Access tailored training, leadership coaching, and clear pathways for advancement in a global organization.

What You'll Do

• Lead & Deliver: Manage end-to-end delivery of complex IT work-packages, ensuring every milestone delivers real value.
• Drive Excellence: Champion best practices in agile delivery, risk management, and stakeholder engagement.
• Build Partnerships: Forge strong relationships with internal teams and third-party suppliers, quickly resolving challenges and aligning delivery with strategic goals.
• Transition & Support: Plan seamless service transitions, ensuring outputs are fully supported in live operations and documentation is always top-notch.
• Inspire & Communicate: Chair project and Scrum meetings, coordinate across business units, and be the go-to person for securing resources and managing delivery capacity.

What You'll Bring

• 3-5 years' proven experience in IT project management, with a track record of delivering medium‑to‑large scale technology projects.
• Stakeholder savvy: Confident engaging with senior business users and external partners.
• Technical know‑how: Solid grounding in development, systems integration, or technical project management.
• Project management certification (APM or PRINCE2 Practitioner) or willingness to achieve it.
• Financial acumen: Experience managing budgets, risks, and commercial relationships.
• Security clearance eligibility: BPSS required; some roles may require SC clearance.

What's In It For You

• 25 days annual leave plus bank holidays, with the option to purchase more.
• Up to 6% contributory pension scheme.
• Flexible, hybrid working and free onsite parking.
• Serco discounts on cinema, entertainment, shopping, mobile plans, and leisure memberships.
• Health and wellbeing support for you and your family, including Employee Assistance Programme, Health Cash Plans, and free flu jabs.
• A wealth of career development opportunities-role‑specific training, leadership coaching, formal study, and more.
• A safe, supportive, and inclusive culture where you can be yourself and thrive.

At Serco, you're not just joining a company-you're joining a community that's passionate about making a difference. If you're ready to take your career to the next level and help us deliver a better future, we want to hear from you. Apply now and be part of something extraordinary.