Digital Product Specialist

Islamic Relief; City of Westminster; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A humanitarian relief organization in London is seeking a Digital Product Specialist to manage their digital assets, focusing on website optimization and integration of digital platforms. The role involves providing support to the Digital Marketing team with activities such as technical SEO and email marketing. Candidates should possess strong communication skills and experience in web development projects, as well as a degree in a related field. This full-time role operates under a hybrid working model.

Qualifications

• Proven record of strong communication skills at individual and group levels.
• Experience managing web development projects.
• Experience working with diverse teams.
• Ability to balance creative aspirations with limited resources.
• Experienced in interpreting data from Google Analytics and similar platforms.
• Ability to manage short-term projects effectively.

Responsibilities

• Manage digital assets of the organization, especially the website.
• Oversee development and integration of digital assets.
• Support Digital Marketing team with technical SEO and email marketing.

Skills

Excellent people and interpersonal skills

Project management

Technical SEO knowledge

Budget management

WordPress CMS knowledge

PHP, HTML, CSS, SQL, JavaScript knowledge

UX and UI understanding

Data interpretation skills

Education

Degree in a digital/developer related field

Job description

Islamic Relief UK (IRUK) is recruiting for the position of 'Digital Product Specialist' on a permanent, full-time basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.,

• Manage the digital assets of Islamic Relief UK, particularly the website, ensuring that it operates in an optimal manner.
• Manage the development, evolution and/or integration of digital assets, e.g. digital giving platforms and digital events management systems.
• Ensure all development projects have well considered user interfaces and provide an optimal user experience.
• Provide the Digital Marketing team support with technical SEO, email marketing, and tracking/reporting across key digital marketing platforms. IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

• Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels.
• Experience of managing web development projects
• Experience of working with internal clients and diverse teams
• Experience of delivering with a marketing budget and using resources effectively to successfully balance creative aspirations with limited financial and other resources
• An academic qualification at degree level or equivalent experience/qualification in a digital/developer related field
• A comprehensive knowledge of CMSs, preferably WordPress
• Working knowledge of PHP, HTML, CSS, SQL and JavaScript and version controlling with Git
• Experienced in interpreting data from Google Analytics, Google Search Console and other analytic platforms
• In-depth understanding of UX and UI in the context of web design
• Knowledge and understanding of implementing technical SEO
• Commercially aware, with good understanding of budget managementAbility to communicate technical information and requirements to non-technical management and internal stakeholders
• Experienced in working from wireframes and written design briefs to build mobile responsive solutions
• An aptitude for managing short-term projects effectively

An understanding of marketing trends and the charity market, If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW's mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world's most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK's focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.