Digital Product Owner

easyJet holidays; Greater London, Luton; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Up to 20% bonus

25 days holiday

Life Assurance

Flexible benefits package

Performance share schemes

Staff travel benefits

Work Abroad: up to 30 days

Job summary

easyJet holidays is seeking a Digital Product Owner to join its Digital Experience Team in the UK. You will own the post-book proposition across airline products, delivering and optimising experiences for customers, and driving engagement and commercial return.

You will collaborate with internal and external partners, champion best practice, and lead the end-to-end development cycle with an agile, data-driven approach. Hybrid working from Luton with board-level visibility.

Qualifications

• Proven experience delivering digital features for ecommerce platforms.
• Experience owning product roadmaps and backlogs.
• Strong stakeholder management with senior leaders.

Responsibilities

• Create, own and communicate product roadmaps aligned with post-book strategy.
• Focus on customer needs while balancing commercial goals.
• Collaborate with IT, commercial and ops teams and external partners.
• Lead end-to-end product development with agile delivery cycles.
• Leverage data/analytics for decision making and experimentation.

Skills

eCommerce

Product management

Stakeholder management

Agile

Data-driven

Analytics

Presentation

Customer-centric

Tools

Web analytics

A/B testing

Job description

Job Description - Digital Product Owner (17493)

Job Description

Digital Product Owner ( 17493 )

Description

We have an exciting opportunity for a Digital Product Owner to join our Digital Experience Team to be the key link between the commercial & operational functions with the IT delivery teams, who always puts the customer at the heart of everything they do.
You will own the post book proposition across easyJet airline products, delivering and optimising experiences for our customers, driving commercial return and increased customer engagement & satisfaction. You’ll champion best practice and the role our digital channels can play in our commercial, customer & operations programmes while driving the implementation of feature developments through collaborative working with internal and external partners, putting customer insight/analytics at the heart of our thinking.
The role holder will engage with senior stakeholders across airlines and holidays and will be a key point of contact for senior leaders, attending board level meetings to provide updates and insight in this critical area

This is permanent opportunity, based in Luton! (Hybrid Working)

What you'll be doing

• A smart, hands-on and creative person, with previous experience in delivering digital features, tools and experiences.
• Creation, ownership and communication of product roadmaps showing prioritised activity in support of our post book strategy
• User-focused individual who keeps the customer at the heart of everything you do, while having very strong commercial awareness.
• Data-driven change. Base your decisions on facts rather than opinions.
• Experience in ancillaries, specifically working with 3rd party partners, with understanding of trading pressures and impact
• A people person. You’ll have to search out and collaborate with a range of stakeholders across the business.
• Self-motivated and results-driven with a “take charge” attitude to manage the full development cycle of a product.
• Agile and innovative with the tenacity to thrive in a constantly changing environment.
• You need to be able to balance marketing, technology, analytics and experimentation at all times.
• Very strong presentation and influencing skills
• Outstanding networking skills to work across teams and departments
  

Requirements of the Role

What you'll bring to the team

• Can do, positive, delivery & results orientated team player.
• Deep understanding of eCommerce and ancillary attachment
• An experienced stakeholder manager. Credible with senior leaders
• A passion for digital technology and its application in business.
• Extensive experience & understanding of eCommerce Product development.
• Previous experience working on travel related websites welcomed.
• A broad understanding of the role product plays in an organisation.
• A true “customer first” thinker – naturally representing the customer throughout the idea generation and development process.
• An understanding & experience of user experience and design processes
• Ability to work in a fast paced, ambitious team under pressure

What we can offer you

• Up to 20% bonus
• 25 days holiday
• BAYE, SAYE & Performance share schemes
• Life Assurance
• Flexible benefits package
• (Work Away) enabling you to work abroad for up to 30 working days per year.
• Excellent staff travel benefits

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