Digital Product Owner

easyJet Airline Company PLC; City Of London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading airline company in the UK is seeking a Digital Product Owner to enhance the 'Book' customer journey. The role involves collaboration with various teams to refine product offerings based on customer insights. Ideal candidates should have a solid background in digital product delivery and eCommerce, alongside strong analytical skills. The position operates on a hybrid work model, allowing flexibility in work arrangements.

Benefits

Company-wide bonus scheme

7% pension contribution

Private medical insurance

Discounted flights

Flexible benefits package

Qualifications

• Experience as a Digital Product Owner delivering products customers love.
• Comfortable in an eCommerce environment.
• Ability to balance customer needs with commercial goals.
• Skilled in experimenting and testing ideas using data.
• Strong grasp of numbers and how they influence decisions.

Responsibilities

• Lead the evolution of the 'Book' product for seamless customer experience.
• Work collaboratively with engineers, designers, and marketing teams.
• Define the vision and track relevant metrics for the product.

Skills

Digital product delivery

eCommerce understanding

Data-driven decision making

Agile project management

SEO expertise

Stakeholder communication

Tools

Google Analytics

ContentSquare

Job description

Job Description – Digital Product Owner (16461)

Job Description

Digital Product Owner (16461)

Description

‘Book’ is the product that powers our main sales journey. It’s the path customers take from browsing to booking their holiday, and brings together inspiration, information, and seamless design to make booking a holiday feel effortless.

We’re looking for a Product Owner to take the lead on ‘Book’ and guide the next stage of it’s evolution. You’ll shape how customers experience every step, from hotel details and extras to guest information.

‘Book’ exists to convert interest into confidence, and confidence into bookings. Its purpose is to make it easy for customers to choose, personalise, and complete their holiday, while driving revenue and margin for the business.

As our Product Owner, you’ll be responsible for refining that experience. You’ll use data and insight to identify what customers need most, and turn those needs into clear priorities and improvements.

You’ll work with engineers, designers, analysts, and delivery managers to bring ideas to life and keep the experience performing at its best, and with other teams such as Marketing to re‑engage customers who drop out of the journey, and Content to ensure every hotel is presented clearly and compellingly.

At the heart of ‘Book’ is personalisation, so you’ll develop flexible experiences that adapt to different audiences and explore how AI can make them even smarter.

You’ll define the vision, shape the roadmap, and track the metrics that matter most. You’ll connect with teams across easyJet holidays and the airline to make sure ‘Book’ delivers a consistent, market‑leading experience from start to finish.

‘Book’ is fast‑moving, data‑driven, and customer‑obsessed, and this role puts you right at the centre of it.

We are also recruiting for another Digital Product Owner to cover maternity leave on a Fixed Term Contract basis. Please click here for more information, and you are welcome to apply for both roles.

What you’ll bring to the team

We’re looking for an experienced Digital Product Owner who knows how to deliver digital products that customers love, is comfortable in an eCommerce environment, and understands how to balance customer needs with commercial goals.

You’ll be confident experimenting and testing ideas, using data to make decisions, and you’ll have used tools such as Google Analytics and ContentSquare.

You will need to have experience of working in agile teams, keeping projects moving and people motivated. You know how to turn complex ideas into clear priorities and can manage multiple workstreams without losing focus.

You understand the importance of SEO and take an active interest in how GEO performance shapes visibility and conversion. You’ll have a strong grasp of numbers and can measure the success of your work against outcomes.

Finally you’ll be great at building strong relationships with stakeholders, communicating clearly, and staying calm when things change.

What’s in it for you

In addition to your competitive base salary, we offer an all‑inclusive benefits package which includes our company‑wide bonus scheme, 7% pension contribution, and private medical insurance. We offer a variety of share options and life assurance, and we have an impressive range of flexible benefits that you can tailor to your needs.

You’ll have access to heavily discounted flights for yourself and your loved ones, as well as free easyJet Plus membership, annual holiday vouchers, and a generous annual leave entitlement.

At easyJet holidays, we create unforgettable experiences for our customers, we strive to do the same for our people. As such we’re committed to supporting our team with development opportunities and a welcoming atmosphere.

The role is full‑time and based at our easyJet holidays HQ near Luton Airport. We operate a hybrid working model of 3 days per week in the office.

How to apply

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward – so please apply promptly to avoid disappointment.

At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at [e-mail]. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.

About easyJet holidays

Ready to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet holidays.

In 2019 we launched our easyJet holidays business, with a mission to provide brilliant holidays at unbeatable prices. We want to lead the industry by making sustainable travel affordable and accessible to everyone – and to do this we’re building remarkable teams with modern ways of working.

By joining us you’ll be part of the UK’s fastest‑growing tour operator and a company named as one of the Best Workplaces in Travel. You’ll be given autonomy to do your job, a platform to share your ideas, and you’ll get to work with the very best people in the industry – all to create experiences that customers will remember forever.

Make a difference with your next role. Make it easyJet holidays.

Requirements of the Role

Business Area

Digital - easyJet holidays