Digital Platform Executive

Brighton & Hove Albion Football Club; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A professional sports club is seeking a Digital Platform Executive to enhance digital engagement by managing website and app updates, conducting research, and improving customer experiences. The role is based at the American Express Stadium in Brighton, offering a full-time position with various benefits, including complimentary meals and access to match tickets.

Benefits

Complimentary breakfast and lunch

23 days holiday

Access to a gym and padel court

Priority access to match tickets

Qualifications

• Experience in digital, retail, venue or hospitality marketing.
• Passionate about improving customer experience.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage website and app updates.
• Maintain relationships with platform providers.
• Conduct internal audits and competitor research.

Skills

Proactive

Organised

Planning and prioritising skills

Digital marketing experience

Job description

Role: Digital Platform Executive

Hours: Full time, 35 hours per week plus matchdays (time in lieu after 5 games)

Location: American Express Stadium, Brighton, BN1 9BL

Contract Type: Permanent

Deadline Day: 7th November 2025

About Brighton & Hove Albion FC

We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.

An exciting new opportunity to enhance our digital engagement

Your day-to-day responsibilities will include managing website and app updates, maintaining relationships with internal and third-party platform providers, and operating app push notifications and story management. You will support the creation of new and improved web pages and features, to deliver optimal performance. Additionally, you will conduct internal audits, reports, competitor research and analyse new industry developments.

About you

We are looking for a proactive and organised individual with previous experience in digital, retail, venue or hospitality marketing. You will be passionate about looking for new ways to improve the customer experience and maximise sales. You will be working in a past paced environment, so it is essential that you have good planning and prioritising skills.

Our values are essential to our success

• Treat People Well
• Exceed Expectations
• Aim High. Never Give Up
• Act with Integrity
• Make it Special

How we say thank you

In appreciation for your hard work and dedication, we are pleased to offer you a range of additional benefits, including but not limited to:

• Complimentary breakfast and lunch at both sites
• 23 days holiday rising with length of service (pro rata for part time staff)
• Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more!
• Enhanced family policies
• Access to a gym and padel court at our training ground
• Priority access to match tickets and access to free WSL tickets for 2025/26 season
• In-house training programme and CPD opportunities
• Exclusive discounts and benefits from our partners and local businesses

Our commitment to EDI

We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact the team.

Safeguarding is part of everything we do

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.

This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.