Digital Performance Analyst

Opencast | B Corp™; Leeds; On-site; GBP 44,000 - 50,000; Full time

Benefits offered by this job

7% employer pension contribution

Share options

Discretionary bonus

Flexible working hours

25 days holiday

Life happens days

Job summary

Opencast is a growing tech consultancy that delivers user-centered data solutions. As a Data Analyst, you will turn complex data into actionable insights, build performance frameworks, and guide projects from measurement concept to delivery.

You will mentor colleagues, ensure compliance with policies, and work across government, healthcare, and purpose-driven sectors. Regular on-site work with flexible hours supports client commitments.

Qualifications

• Experience delivering digital services for the UK government.
• Familiarity with the GDS toolkit.
• Eligible for UK Security Check (SC) clearance.
• UK citizenship and five years' continuous residence with limited absences.
• Analytical skills to identify data sources and interpret results.
• Experience creating hypotheses and testing insights.
• Knowledge of security and data privacy.

Responsibilities

• Turn data into insights to guide client decisions.
• Develop performance measurement frameworks to track goals, user needs, or KPIs.
• Mentor junior colleagues and promote Opencast’s approach.
• Ensure work complies with policies, standards and client requirements.
• Work on client sites and internal hubs to collect and interpret data.

Skills

SQL

Python

R

KPIs/OKRs

Data storytelling

Data visualization

Data interpretation

Data cleansing

Security and privacy

GDS design

Service improvement

Tools

Power BI

Tableau

QlikView

Power Query

Job description

Want to help shape decisions with the power of data?

Do you want to turn data into insights that make a real difference? Are you ready to use analytics, KPIs and storytelling to solve complex problems for our clients in government, healthcare and purpose-driven businesses?

If so, Opencast could be the place for you. We’re a growing tech consultancy that creates user-centred solutions with purpose. As a Data Analyst, you’ll guide better decisions, helping clients to act with insight – and help shape our data practice for the future.

The role

You’ll help clients improve their services by selecting the appropriate techniques to turn data into insights, by working within a product delivery team to develop performance measuring frameworks to track goals, user needs, or KPIs. You’ll operate within the client's requirements and the appropriate legal, technical and ethical constraints.

Leading by example and promoting Opencast’s approach, you’ll mentor junior colleagues, provide constructive feedback, and demonstrate an understanding of each product delivery stage and how to apply appropriate measurements for that phase of work.

Ensure that work is carried out in accordance with Opencast's quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards, and procedures while working on client.

Requirements

Experience in delivering digital services for the UK government is highly valuable for many of our projects. Therefore, familiarity with the GDS toolkit will be essential.

Due to the nature of this role, applicants must either currently hold active Security Check (SC) Clearance or be eligible to obtain it.

Eligibility typically requires UK citizenship and continuous residence in the UK for the past five years, with no single absence exceeding 28 consecutive days. As a result, we are unable to progress applications from candidates who do not meet these requirements.

• Scripting and programming languages such as SQL, Python, R etc
• Visualising data using Power BI, Tableau, QlikView, Power Query or similar
• Designed and implemented a performance framework including KPIs or OKRs for a service or product
• Analytical skills in identifying the right data sources and then validate and understand how to interpret the results
• Collected, collated, cleansed, and interpreted data to derive meaningful and actionable insights
• An ability to use the most appropriate medium to visualise data to tell compelling and relevant actionable stories
• Created hypotheses that can be tested, and developed insights based on your findings
• Security and data privacy
• Making recommendations for service changes
• Experience with the GDS or NHS design principles

Consultant salary range: £44,001 - £50,000 per annum

What we offer

A competitive package including a 7% employer pension contribution, share options and a discretionary bonus. You’ll also benefit from flexible working hours (aligned to client commitments), 25 days’ holiday, and access to 3 annual "life happens" days to support unexpected situations. We also offer wellbeing support, ongoing professional development, volunteering opportunities and the chance to be part of a genuinely supportive team.

Where you’ll work

This role requires regular on-site attendance across our HQ, hub offices, client sites and home. Applicants must be able to commute to offices and client sites as part of their normal working arrangements, as travel is essential to fulfilling the responsibilities of the role.

We include you

We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all.

Interview

Interviews will be conducted via Microsoft Teams. We’re happy to make adjustments to support your needs.