Digital Officer (Communications & Marketing)

South Yorkshire Mayoral Combined Authority; Sheffield; Hybrid; GBP 37,000 - 41,000; Full time

Job summary

A local government authority in Sheffield is seeking a Digital Officer to enhance its online presence. The role involves managing website projects, producing content, and ensuring accessibility. Ideal candidates will have experience in digital marketing and website management, with strong skills in CMS, SEO, and Google Analytics. This permanent full-time position offers a hybrid work model and comprehensive benefits, including enhanced annual leave and flexible working hours.

Benefits

Enhanced Holiday Entitlement

Flexible Hours Scheme

Training on the job

Qualifications

• Educated to degree standard or equivalent experience in digital marketing.
• Experience with CMS and content publishing.
• Ability to create and manage accessible website content.

Responsibilities

• Support website projects ensuring timely completion based on user needs.
• Produce high-quality website content using CMS and basic HTML.
• Collaborate with developers and stakeholders for continuous improvement.

Skills

Content Management Systems (CMS)

Basic HTML

SEO knowledge

Google Analytics 4

Time management

Stakeholder relationship management

Education

Degree in digital marketing or website management

Tools

Photoshop

CSS

Job description

Digital Officer (Communications & Marketing)

Application Deadline: 26 November 2025

Department: Communications and Marketing

Employment Type: Permanent - Full Time

Location: Sheffield Head Office

Reporting To: Senior digital officer

Compensation: £37,938 - £40,476 / year

Description

• Hours: 37 hours per week (full time)
• Contract: Permanent
• Salary: £37,938 - £40,476 (Pay award pending)
• Location: Sheffield (This is a hybrid role with a minimum of 3 days per week in the office)

Are you a talented and motivated digital professional ready to play a key role in shaping the online presence of the South Yorkshire Mayoral Combined Authority (SYMCA)? We are seeking a dedicated individual to join our Communications and Marketing Team and support the ongoing development and improvement of our primary corporate and travel websites.

This is an exciting opportunity to contribute directly to SYMCA's mission of creating a stronger, greener, fairer South Yorkshire by ensuring our digital platforms are accessible, user-friendly, and effective in communicating our work across Barnsley, Doncaster, Rotherham, and Sheffield.

This role is essential in translating our strategic vision into high-quality, accessible digital experiences for our stakeholders and the wider public.

Interviews will be held

• 1st stage Tuesday 9th December on Teams
• 2nd stage Tuesday 16th December in person

Applications must be accompanied by a cover letter to detail how you meet the essential criteria for the role (please see role profile attached). Please note, all applications should be made directly via our careers portal.

Please note South Yorkshire Mayoral Combined Authority does not hold a sponsorship licence and cannot provide Skilled Worker sponsorship for any roles advertised.

About the role

As a Digital Officer, you will work closely with the Senior Digital Officer to support critical website projects and maintenance, ensuring our digital channels are performing at their best. Your key responsibilities will include:

• Website improvement: supporting the delivery of website projects, ensuring they are completed on time and align with user needs and marketing goals.
• Content creation & management: producing high-quality, accessible website content using Content Management Systems (CMS), basic HTML, and inline CSS.
• SEO expertise: assisting the Senior Digital Officer in delivering effective SEO.
• Accessibility & compliance: utilising accessibility tools to implement both content and technical improvements.
• Data analysis: assisting in analysing website and campaign performance using tools like Google Analytics 4 and Microsoft Clarity.
• Technical collaboration: collaborating with developers to implement new features and resolve technical issues.
• Stakeholder support: providing guidance to content authors on publishing content and offering training on accessibility.

About you

We are looking for a highly capable and motivated individual with a passion for digital excellence. You will need to demonstrate strong communication, time management, and collaborative skills to succeed in this fast-paced environment.

You’ll bring:

• Educated to degree standard or have equivalent experience in digital marketing or website management.

Technical proficiency:

• Experience with Content Management Systems (CMS) and publishing content.
• Ability to code using basic HTML and inline CSS.
• Knowledge of SEO and practical experience with content strategies and on-page SEO.
• Experience with analytics tools (e.g., Google Analytics 4) for reporting and recommending improvements.

Knowledge:

• Awareness of website accessibility standards (WCAG).
• Awareness of privacy legislation (GDPR).

Core Skills:

• Ability to build and maintain relationships with stakeholders.
• Good time management and prioritisation skills.
• Ability to work independently and as part of a team.
• Experience working with a marketing team to support campaigns.

Desirable requirement:

• Experience with design tools such as Photoshop.

Benefits

All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success.

In addition to the above, some of benefits include -

Enhanced Holiday Entitlement – From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro-rata for part time colleagues.

Annual Leave Purchase Scheme – The ability to purchase up to a further 15 days per year in addition to your normal annual leave.

Hybrid working – Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts.

Flexible Hours Scheme – Most roles within SYMCA work under the Flexi-Scheme which allows office-based employees’ flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time-off in the form of Flexi-Leave or banked Annual Leave.

Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle-to-Work schemes.

Training on the job - Support with upskilling skills through on-the-job training and qualifications.

Professional Membership Fees – Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management.

Diversity at South Yorkshire Combined Mayor Authority

Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements.

Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview.

If you require any reasonable adjustments throughout the process, please contact [e-mail] or include within your application form detailing the adjustment and how it will assist in managing any barriers.