Digital Marketing Officer

Forces Employment Charity; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A charitable organization in the City of London is seeking a Digital Marketing Officer to manage their website and email communications while supporting veterans in building successful careers. The role requires experience with WordPress and email marketing platforms, with a focus on creative content and data-driven strategies. This fixed-term position is an opportunity to join a supportive team dedicated to making a difference.

Benefits

Life-changing support for veterans

Inclusive work environment

Professional development opportunities

Qualifications

• Experience in managing WordPress websites.
• Proficiency in email marketing platforms, preferably DotDigital.
• Strong understanding of brand and accessibility standards.

Responsibilities

• Manage the day-to-day operations of the website and email marketing.
• Contribute to creative content development.
• Track and report performance across marketing channels.

Job description

Overview

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

Role and responsibilities

• Reporting to the Marketing Manager, the Digital Marketing Officer will be responsible for the day-to-day operational delivery of our website, email marketing, and digital assets.
• Manage and optimise our WordPress website and DotDigital email platform.
• Ensure all content aligns with brand and accessibility standards.
• Contribute to creative content development and campaign ideation.
• Track and report performance across channels to support the marketing manager with data-driven recommendations.
• This role will support data-driven decision-making and work to improve user engagement and service promotion.

Note: This is a fixed term position for just about 2 years (end date to be confirmed at the offer stage).

Additional information

Interested? Check out our website for more information about the Charity. The job description is attached for review: Digital Marketing Officer – Job Description.pdf.

What’s in it for you?

Benefits: Check out our Benefits section.

How to apply

If you are interested, please submit your CV and Covering Letter by Wednesday, 19 November 2025.

Questions

Got questions about the role? Get in touch with the People Team at the contact provided in the advertisement.

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.

If you are an internal applicant, please ensure you have made The People Team aware before applying.

Equal opportunities and recruitment practices

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.