Digital Marketing Communications and Operations Officer

Somerville Heart Foundation; Ipswich; On-site; GBP 23,000 - 27,000; Full time

Job summary

A dedicated health charity in Ipswich is seeking a Digital Marketing, Communications and Operations Officer. The successful candidate will develop marketing strategies, manage communications, and oversee fundraising efforts. Exceptional writing and communication skills are essential, along with a Bachelor's degree in a relevant field. This is a full-time office-based position with a salary between £23,000 to £27,000 annually.

Qualifications

• Experience preparing press releases and developing marketing content.
• Experience in the healthcare or non-profit sector is a plus.
• Capacity to handle multiple projects with attention to detail.

Responsibilities

• Develop and implement marketing communication strategies.
• Manage organisational communications and execute campaigns.
• Day-to-day management of website and social media platforms.
• Support and implement fundraising plans.

Skills

Communication skills

Marketing Communications

Strategic Communications

Writing proficiency

Editing and proofreading

Team collaboration

Education

Bachelor’s degree in Communications, Marketing, Public Relations, or related field

Job description

Digital Marketing, Communications and Operations Officer

Responsible to Managing Director

Remuneration £23,000 to £27,000 per annum (35hpw) pro rata, depending on experience

Hours 25-35 per week, usually Mondays to Fridays

This is predominantly an office-based role, in Ipswich town centre, there will be occasional travel and attendance at evening and weekend events by prior agreement

Company Description

Somerville Heart Foundation is dedicated to supporting individuals with congenital heart conditions, offering advice, care, and tailored assistance. Established in partnership with the University of Suffolk, the organization opened the UK’s first dedicated CHD research centre in 2015. With specialised services, including transitional support for young people moving to adult cardiac services and mental health resources, Somerville Heart Foundation is committed to addressing both medical and emotional needs. The foundation strives to create a positive impact for individuals and their families as they navigate life with heart conditions.

Role Description

This is a full‑time on‑site role located in Ipswich for a Digital Marketing Communications and Operations Officer. The role involves developing and implementing comprehensive marketing communication strategies, preparing press releases, managing organisational communications, and executing strategic campaigns. Daily responsibilities include creating and editing high‑quality written content, coordinating internal and external communication efforts, and ensuring effective dissemination of information to stakeholders.

Qualifications

• Strong skills in Communication, Marketing Communications, and Strategic Communications
• Experience in preparing Press Releases and developing marketing content
• Proficiency in Writing, with excellent editing and proofreading abilities
• Ability to work collaboratively in a team and manage on‑site operations
• Bachelor’s degree in Communications, Marketing, Public Relations, or a related field
• Experience in the healthcare or non‑profit sector is a plus
• Capacity to handle multiple projects while maintaining attention to detail

The successful applicant will ideally be a competent wordsmith with demonstrable experience of working with and engaging people from diverse backgrounds. They will spearhead our digital marketing communications, fundraising and operations to ensure the charity has the capacity to deliver against our strategic goals.

Main Responsibilities

• Development potential for the incumbent post holder on the impact of the role on the charity, by raising awareness and increasing the profile of the organisation in developing connections and networks to further our reach.
• Post holder responsible for day‑to‑day management of the website and social media platforms, delivering regular engaging, accessible digital, audience‑led content collaborating with our staff and members.
• Work flexibly and collaboratively across the charity ensuring alignment with our organisational aims and objectives and demonstrating the ability to embrace innovation to overcome challenges and identify new opportunities in the current health climate with the potential to participate in projects which best meet patient need.
• Work with the team to create, support and implement robust communications and development strategies as well as creation and delivery of ambitious fundraising plans. You will be involved in the development and implementation of fundraising pipelines and income generation streams in line with our organisational strategy.
• Enthusiasm, compassion, creativity with an ability to work under pressure, have great time management and self‑discipline with problem‑solving skills whilst being receptive to direction and feedback.

Please request a job pack for further information or to apply. Please contact Michelle Woods on 07950 671139 during office hours for further information.