Digital Manager

Goodstuff; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Goodstuff in London is seeking a Digital Manager to lead planning, buying and optimisation across display, social and video while developing a Digital Executive. This role is client-facing and reports to the Digital Director, with accountability for performance against KPIs and strong client relationships.

You will coach and develop the team, implement efficient processes and stay ahead with the latest product updates from partners.

Qualifications

• Proven digital experience across display, video, and paid social.
• Solid understanding of how PPC and SEO interact with Digital.
• Strong communication, both verbal and written.
• Proactive, detail-oriented, and numerate with data.
• Excellent time management and ability to manage multiple clients.
• Experience in presenting with strong narrative.

Responsibilities

• Manage delivery of planning, buying and inflight optimisation across display, social and video.
• Ensure campaigns are trafficked correctly with client tracking.
• Lead briefs responses from clients with support from Digital Director.
• Liaise with client relationships and portfolio management.
• Line manage Digital Senior Executive and Digital Executive.
• Implement and control new processes for efficient delivery.
• Assist with booking and reconciliation, including finance queries.
• Stay updated with product updates from partners and innovate.
• Negotiate value for clients with media partners.
• Deliver client reports with commentary and insights.
• Maintain relationships with media owners and explore new tech.
• Identify new opportunities for clients using data.
• Support Digital Director with task ownership.

Skills

Display

Video

Paid social

Ad servers

Brand safety

PPC

SEO

Excel

PowerPoint

Client management

Team leadership

Data analysis

Job description

This is a special opportunity for a brilliant candidate to join the Digital team as a Digital Manager.

The successful candidate will be directly responsible for brief responses, campaign implementation and planning & buying across a range of channels, in addition to the management, training, and development of a Digital Executive. Externally, much of this role will be client facing. This is a great opportunity for the right candidate to become a key point of contact for clients across their team’s current portfolio.

Reporting to Digital Director.

• Manage the delivery of best in class planning, buying and inflight optimisation - primarily across display, social and video - to ensure that client KPIs are hit.
• Ensure campaigns are trafficked correctly (with the assistance of the Digital Executive), with any additional client-specific tracking requirements adhered to.
• Lead response to briefs from clients with support from the Digital Director.
• Direct liaison and management of client relationships including leading the day-to-day contact with a client portfolio.
• Holistic line management and development of a Digital Senior Executive and Digital Executive, including active management and objective setting.
• Be responsible for the implementation and control of both new and existing processes within the team to ensure efficiency of delivery.
• Assist when required with booking and reconciliation, including support on finance queries.
• Keep up to date with the latest product updates and betas from key partners and innovate with them across the client portfolio on relevant campaigns.
• Being able to negotiate value for clients with our media partners.
• Deliver client reports along with high standard commentary and insights to the client on a regular basis, including responsibility of post campaign analysis.
• Maintain strong media owner relationships with existing partners and explore new emerging tech
• Assist the team in identifying new potential opportunities for clients with sound supporting data
• Instil Digital Director with confidence and trust to manage their own tasks and responsibilities for the above

The requirements

• Proven experience in digital with a detailed grasp of tech – ideally including display, video, paid social channels, adservers and brand safety partners.
• Good understanding of how other channels interact with Digital (eg PPC, SEO)
• Confident, clear, and concise communication both verbal and written
• Helpful, friendly and proactive attitude
• Strong attention to detail
• Highly numerate with a passion for data
• Team player – support the wider digital team proactively and positively
• Comfortable with Microsoft Office, particularly Excel and PowerPoint
• Be able to construct a basic presentation with strong narrative
• Organised – managing a portfolio of different clients
• Advanced organization skills and excellent time management
• Works at pace, with the ability to work to and deliver against set and often tight deadlines
• Be able to listen and apply regular feedback and training, take personal responsibility for own development (ample development of craft skills and soft skills will be provided)
• Ability to think around problems and get to inventive solutions
• Embodies and inspires the Goodstuff values

Made of different stuff

Goodstuffers are a group of individuals made of different stuff. Collectively we shine in support of our mission: to be the World’s most inventive media agency. Our invention is born out of divergent thinking in an inclusive environment which comes together to create something truly original and good. Truly Goodstuff.

To support this, we have an Equal Opportunities Policy; except we call ours the Do the Right Thing Policy. It’s simple. We believe in fairness. That means, first and foremost, we recruit on merit and ability. We treat each other, fairly, with dignity and respect – we give a shit. We create an inclusive environment in which everyone belongs. When we recruit, promote, train, or reward we do that on the basis of aptitude and ability. We help and encourage everyone at Goodstuff to realise their full potential.

Any form of discrimination or harassment, less favourable treatment, or victimisation based on age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation will not be tolerated.