Digital Learning Systems Partner

The Salvation Army; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A charitable organization in the United Kingdom seeks a Digital Learning Systems Partner to manage the Totara Learning Management System, provide training and technical support, and enhance digital learning experiences. Candidates should possess strong technical skills and communication abilities, and a Level 5 qualification in Learning Management Systems. This role offers a supportive environment valuing innovation and professional growth.

Benefits

25 days annual leave plus bank holidays

Contributory pension scheme

Employee assistance programme

Qualifications

• Solid experience managing and maintaining a Learning Management System.
• Confident in diagnosing system issues and implementing improvements.
• Experience with APIs, integrations, and workflow automation.

Responsibilities

• Manage and develop the Totara platform.
• Provide Tier 1 and Tier 2 technical support.
• Design solutions that support leader development and succession planning.
• Deliver training sessions to users.
• Analyse system use and user feedback to drive ongoing improvements.

Skills

Technical expertise

Curiosity

People skills

Learning Management System management

Communication skills

Collaboration

Education

Level 5 qualification in Learning Management Systems

Tools

Totara Learning Management System

Moodle

APIs

Job description

Agile - London Head Office, SE5/Home

This is a unique opportunity to join a collaborative Learning and Development team leading the way in shaping digital learning and enhancing experiences for people across The Salvation Army in the UK and Ireland.

Within the Salvation Army the role of Digital Learning Systems Partner is known as our LMS and LXP Technical Partner. Using the Totara Learning Management System, you ll help embed these tools across the organisation, train users, and ensure the system runs smoothly and efficiently and support executive leadership in continuous improvement.

If you re passionate about combining technology, learning, and innovation, and enjoy solving problems that make a real impact, this role offers a great platform to do just that.

What you ll be doing

You ll be central to ensuring the LMS and LXP deliver a first‑class learning experience. Day‑to‑day, you ll:

• Manage and develop the Totara platform, particularly the Develop and Collaborate areas
• Provide Tier 1 and Tier 2 technical support, resolving user and system issues quickly and effectively
• Work with leaders, HR, and IT to design solutions that support leader development and succession planning
• Create and maintain clear user guides, workflows, and training materials
• Deliver training sessions (both online and face‑to‑face) to help users get the most from the system
• Analyse system use and user feedback to drive ongoing improvements
• Collaborate flexibly with colleagues in the eLearning and Personnel teams on shared projects and innovation

What we re looking for

You ll bring a mix of technical expertise, curiosity, and people skills. We re looking for someone who:

• Has solid experience managing and maintaining a Learning Management System (Totara or Moodle ideal)
• Holds a Level 5 qualification in Learning Management Systems or equivalent certification
• Is confident diagnosing system issues and implementing improvements
• Has experience with APIs, integrations, and workflow automation
• Communicates clearly and confidently with both technical and non‑technical colleagues
• Enjoys working collaboratively and creatively in a team
• Is self‑motivated, organised, and able to manage multiple priorities
• Aligns with and supports the Christian ethos and values of The Salvation Army

Why join us

At William Booth College, you ll be part of a supportive, mission‑driven environment that values innovation, collaboration, and professional growth. This is your chance to make a lasting impact on how The Salvation Army develops, supports, and equips its people for the future.

Closing date: Friday 28th November 2025 at 23.59pm. We will be reviewing applications as they are received and reserve the right to close this vacancy early if a suitable candidate is appointed. Early applications are therefore encouraged.

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references, proof of right to work in the UK

For details of how to prove your right to work in the UK please visit the government website and please note that we are unable to offer sponsorship.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits
25 days annual leave + bank holidays (pro rata for part‑time) a contributory pension scheme; and an employee assistance programme.