Digital Delivery Manager

NHS; Reading; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading healthcare organization in Reading is seeking a Delivery Manager to oversee digital projects. This role involves managing project deliverables, budget, and team performance using Agile methodologies. Ideal candidates should have extensive experience in digital project delivery within the NHS or public sector, demonstrating strong leadership and problem-solving abilities. This position offers an opportunity to significantly contribute to the ongoing digital transformation efforts.

Qualifications

• Experience in managing digital projects in the NHS or public sector.
• Familiarity with Agile and Lean methodologies.
• Capability to manage budgets and resources effectively.

Responsibilities

• Manage a wide range of DDAT projects ensuring quality deliverables.
• Build and maintain multi-disciplinary teams focused on project goals.
• Coach and mentor team members on Agile methodologies.
• Prepare business cases for project funding.

Skills

Agile project management

Leadership

Problem-solving

Communication

Team management

Education

Masters Level or equivalent experience

Professional Scrum Master (PSM) I

Professional Scrum Master (PSM) II

Tools

Jira

Trello

Job description

This position is hiring for TWO vacancies to be filled.

The Delivery Manager is a key role in the delivery of our digital strategy, delivering high-profile, complex digital projects and programmes using Agile project management methods (e.g. Scrum and Kanban). The role is crucial for creating and maintaining focus, enthusiasm and momentum for their defined project areas, working with all teams within the Trust and the ICB.

The postholder will be expected to manage project progress and expenditure, liaising with key stakeholders. This includes ensuring alignment with financial planning and the capital programme and the postholder will be expected to be a lead contributor in funding bids and support the development of business cases to exploit external funding opportunities. The role involves working closely with colleagues in varying roles and seniority across the Trust, including clinicians and executive directors as well as the ICB.

The postholder will be a specialist in Agile project management and be comfortable with delivering challenging data and information to various members of staff. The postholder will demonstrate excellent leadership and problem-solving skills, negotiation and facilitation skills to support their digital transformation programmes and successfully deliver in their areas of responsibility.

Main duties of the job

Manage a wide range of DDAT projects ensuring that the deliverables are produced to the required quality, within a specified time frame, within budget and that the project organisation is consistent with the complexity of the project.

Build and maintain multi-disciplinary DDAT delivery teams, ensuring they are motivated, collaborating and working well, and focused on what is most important to delivery.

Coach and mentor both team members and others to apply the most appropriate Agile and Lean tools and techniques.

Use specialist knowledge, consultancy skills and experience to advise on DDAT solutions and guide staff on a course of action.

About us

Diversity is what makes us interesting... Inclusion is what will make us outstanding.

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.

Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

Job responsibilities

Main Responsibilities

To manage a wide range ofDDAT projects ensuring that the deliverables are produced to the required quality, within a specified time frame, within budget and that the project organisation is consistent with the complexity of the project.

To build and maintain multi-disciplinary DDAT delivery teams, ensuring they are motivated, collaborating and working well, and focused on what is most important to delivery.

To coach and mentor both team members and others to apply the most appropriate Agile and Lean tools and techniques.

Use specialist knowledge, consultancy skills and experience to advise on DDAT solutions and guide staff on a course of action.

To diagnose complex DDAT problems by analysing information and data in order to recommend a solution.

To develop, maintain and monitor plans for projects, tailoring the plans in accordance with the complexity of the project.

To develop business cases for securing project funding using experience to ensure that costs for all impacted departments and/or services are identified.

To follow Trust Standing Financial Instructions.

To manage the budget during the course of the project/s.

To use specialist knowledge for developing specifications (Output Based Specifications) where a need for an DDAT solution is identified. This will involve significant analytical work.

To develop appropriate communication plans and communicate at all levels within the organisation.

To facilitate or contribute to post implementation reviews.

To document the lessons learned from the implementations and communicate these to a wide range of staff (internal and external) either by presentation or formal report.

To use specialist knowledge to ensure that DDAT implementations are carried out in accordance with change management best practice.

For more details please see attached job description.

Person Specification

Education, Qualifications and Training

• Educated to Masters Level or equivalent experience / qualifications
• Evidence of continuing professional development
• Professional Scrum Master (PSM) I / AgilePM / Lean Six Sigma, or similar, or equivalent practical experience
• Professional Scrum Master (PSM) II / Professional Agile Leadership or similar advanced project management qualification
• Managing successful programmes (MSP) or ITIL certification

Experience

• Practical experience of delivering digital projects, ideally in the NHS or wider UK public sector
• Practical experience delivering projects using an Agile Scrum or Kanban methodology
• Experience of managing a team
• xperience of budget management and forecasting or familiarity with project budget management and processes
• Experience of bringing together and managing people within a project management (matrix) structure
• Experience of using Agile project management software (e.g. Jira, Trello, etc.)
• Experience of working independently and in a team orientated collaborative environment
• Experience of working in the NHS at senior manager level
• Experience acting as the point of contact for contracted suppliers
• Change management experience with the ability to take a lead business change specialist role in digital projects
• Examples of leading on change management/service improvement within the NHS and/or social care
• Examples of leading cross organisation team projects including senior clinical staff

Skills, Knowledge and Abilities

• Able to communicate effectively with internal and external stakeholders and secure cooperation with colleagues, verbally and in writing
• Able to present complex information to staff with limited technical knowledge, and differing levels of understanding and seniority
• Ability to provide information reporting to a high standard
• Able to work independently with little supervision and be responsible for own workload, assuring agreed objectives are met
• Ability to identify areas for collaborative working where there may be resistance to change
• Ability to compare and select the most appropriate delivery methods and processes
• Ability to help teams measure, evaluate and visualise outcomes
• Experience in influencing leadership and gaining commitment to change and the business readiness activities needed to make it successful
• Knowledge of the GDS or NHS Service Standard
• In depth knowledge of current NHS DDAT strategies, structures and processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.