Digital Delivery Intelligence Manager

Royal Mail Group; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading postal service provider is seeking a Digital Delivery Intelligence Manager to support executive decision-making with strategic insights. This role involves leading the adoption of Planview among users and enhancing reporting through automation. Ideal candidates will have expertise in Planview, strong skills in Power BI, and experience in stakeholder engagement. The position offers a competitive salary and hybrid working with an emphasis on inclusivity and community representation.

Benefits

Competitive salary

Bonus potential

25 days annual leave

Pension scheme

Qualifications

• Expertise in Planview and enterprise portfolio tooling.
• Advanced skills in data visualization tools like Power BI.
• Strong ability to engage and communicate with stakeholders.

Responsibilities

• Produce strategic insights for executive decision-making.
• Lead adoption and optimisation of Planview across 400+ users.
• Enhance reporting through automation and continuous improvement.

Skills

Planview expertise

Advanced Power BI skills

Stakeholder engagement

Agile delivery experience

Continuous improvement mindset

Tools

JIRA

Confluence

Job description

Overview

Job reference number331543

Digital Delivery Intelligence Manager

Competitve salary, bonus potential, 25 days annual leave and pension

Full time

Permanent

Hybrid working - 3 days a week in London Farringdon Office

Portfolio Insights and Technical Manager

This strategic role supports the CIO and Technology leadership by delivering high-quality, data-driven insights across financials, delivery, risk, and outcomes. The successful candidate will lead the development and continuous improvement of Royal Mail's Portfolio data and reporting capability, driving automation, governance, and advanced analytics to elevate portfolio maturity.

Responsibilities

• Producing strategic insights to inform executive decision-making
• Leading adoption and optimisation of Planview across 400+ users
• Enhancing tooling and reporting through automation and continuous improvement
• Upholding data integrity and governance standards
• Delivering executive-level reporting and shaping strategic narratives
• Collaborating across technology, finance, and transformation teams

The role has broad impact across the Technology Portfolio function and supports investment decisions at the highest levels. While it carries no direct reports initially, it requires cross-functional leadership and stakeholder engagement.

Key Skills & Experience

• Expertise in Planview and enterprise portfolio tooling
• Advanced Power BI or equivalent data visualisation skills
• Strong stakeholder engagement and communication
• Experience in Agile and Waterfall delivery environments
• Continuous improvement mindset and attention to data integrity

Desirable

• Experience driving system adoption across large user bases
• Familiarity with JIRA and Confluence
• Project management certifications (e.g., PRINCE2, PMP)
• Background in Big 5 consulting
• Knowledge of data governance frameworks

About Us

At Royal Mail we connect companies, customers and communities across the country, delivering a one-price-goes-anywhere, universal postal service to more than 30 million addresses. As one of the UK's leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: 21st October 2025. Please note, this advert may close early if the appropriate number of applications has been reached.

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