Digital Data and Technology Apprentice
Llywodraeth Cymru / Welsh Government
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Job summary
The Welsh Government is offering a Digital, Data and Technology Apprenticeship on a Pan Wales basis. You will earn while you learn, gaining a Level 3 ICT, Software, Web and Telecoms apprenticeship while working across DDaT teams.
The 2-year programme includes up to three placements, hands-on work, and training to develop digital skills, problem solving and collaboration. No prior DDaT experience is required.
Qualifications
- No specific work experience required; the role is an entry apprenticeship in Digital, Data and Technology.
Responsibilities
- Undertake up to three placements across different DDaT teams to explore career paths.
- Gain hands-on experience in digital development, user research, data, cyber security, and communication.
- Support projects that improve public services across Wales.
- Learn through structured training and practical, workplace activities.
Education
Job description
The Welsh Government operates name-free recruitment. The recruiting panel will not see personal information such as a candidate’s name and address during the sifting process. This policy is in line with our commitment to end bias and promote equality and diversity.
28/09/2026, 16:00
Advertising basis Apprenticeship
Salary range or pay band Team Support £27,302 to £29,291
Work pattern Full time (applications are welcome from people who work part time, as part of a job share or who work full time)
Duration These posts are for 2 years with the potential to convert to a permanent contract upon successful completion of Apprenticeship, their performance and the availability of suitable vacancies.
Group Welsh Government (Corporate Scheme Only)
Location (s) Pan Wales
‘Pan Wales’ means the post holder can be based in any Welsh Government office, subject to business needs. Roles based outside Wales, including London, are not available unless explicitly stated in the advert.
A list of the Welsh Government’s offices can be found on www.gov.wales/welsh-government-offices . Please note it may not always be possible to accommodate a preference for a specific office location.
The post holder’s travel from their home to their assigned Welsh Government office is considered their ‘ordinary commute’ and must be done in their own time and at their own cost.
Are you curious about technology and how it can be used to improve people's lives? Do you enjoy solving problems, learning new things and working with others to make a difference?
If so, the Welsh Government's Digital, Data and Technology (DDaT) Apprenticeship could be the perfect place to start your career.
You’ll earn while you learn, gaining recognised qualifications, hands‑on experience and the opportunity to work on projects that help improve public services across Wales. From health and education to the environment and tourism, you’ll contribute to work that has a real impact on people's everyday lives.
As part of the apprenticeship, you’ll undertake up to three placements across different DDaT teams, giving you the opportunity to explore a variety of career paths and develop valuable skills in areas such as digital development, user research, data, cyber security, communication and problem solving.
No previous experience is needed! We're looking for people who are enthusiastic, motivated and eager to learn. If you have an interest in technology and a desire to develop new skills, we'll provide the training, support and opportunities you need to build a successful career in Digital, Data and Technology. All you need to bring is curiosity, commitment and a willingness to learn.
As a DDaT Apprentice, no two days will be the same. Depending on your placement, you could be:
- Working with colleagues and users to understand problems and identify opportunities for improvement
- Supporting user research activities to help design services that meet people's needs
- Taking part in testing digital services and websites to help make them easier and more accessible to use
- Contributing to digital projects, researching issues and helping to develop solutions
- Working with data to identify trends, support decision-making and improve services
- Collaborating with a range of specialists, including developers, business analysts, user researchers and cyber security professionals
- Creating presentations, reports and other communications to share insights and recommendations
- Supporting day‑to‑day team activities, including organising meetings, managing information and responding to enquiries
- Learning about new technologies, tools and ways of working through your placements and apprenticeship studies
We're looking for people who are:
- Interested in digital, data and technology
- Curious and motivated to learn new skills
- Enthusiastic about solving problems and improving services
- Comfortable working with others and sharing ideas
- Open to new ways of working and adapting to change
- Able to research information and think critically
- Organised and able to manage their time effectively
- Keen to balance work and study as part of their apprenticeship
No previous DDaT experience is required. We're interested in your enthusiasm, potential and willingness to learn. We'll provide the training and support you need to succeed.
What qualification and training will I receive?
As part of the scheme, you'll work towards a Level 3 Apprenticeship in ICT, Software, Web and Telecoms while gaining valuable hands‑on experience in a range of DDaT roles across Welsh Government.
You’ll be supported throughout your apprenticeship by experienced colleagues and a dedicated training provider, who will help you develop the knowledge, skills and confidence needed to succeed.
The apprenticeship typically lasts around 18 months, with:
- 80% of your time spent learning through practical experience in the workplace
- 20% of your time dedicated to structured learning, including classroom sessions, online learning, self‑study and assignments
Alongside your apprenticeship qualification, you'll receive additional learning and development opportunities through both the DDaT profession and Welsh Government's wider training programme.
To successfully complete the apprenticeship you will need to have:
- Passed your probation period
- Achieved your Certificate in ICT, Software, Web and Telecoms
- Demonstrated the skills and experience required by the DDaT profession apprenticeship framework
By the end of the programme, you'll have gained a recognised qualification, valuable workplace experience and a strong foundation for a career in Digital, Data and Technology.
To apply for the DDaT Apprentice Scheme, you will need to:
- Meet the Civil Service Nationality requirements
- Be at least 16 years of age by 1st September 2026. There is no upper age limit
- Not be in full-time education when you start in March 2027
You do not need any previous experience or specific qualifications to apply. We're looking for people who are motivated to learn and have an interest in digital, data and technology.
If you already hold a Level 3 qualification or above in ICT, Software, Web and Telecoms (or a closely related subject), you may not be eligible for this apprenticeship.
If you are unsure whether your qualifications affect your eligibility, please contact DDaT.Apprenticeship@gov.wales for advice.
As part of the apprenticeship, you will also need to complete the Wales Essential Skills Toolkit (WEST) assessment. This online assessment helps evaluate your literacy, numeracy and digital skills and identifies whether any additional support or development may be beneficial when undertaking your apprenticeship.
As a DDaT Apprentice, you'll have access to a wide range of learning and development opportunities designed to help you grow both professionally and personally.
You’ll gain hands‑on experience working on meaningful projects that support public services across Wales, while collaborating with colleagues from across the Digital, Data and Technology profession and wider Welsh Government.
We’ll support you every step of the way through a combination of workplace learning, formal training and development opportunities, including:
- A recognised apprenticeship qualification
- Mentoring, coaching and wellbeing support
- Online and classroom‑based learning
- Opportunities to build your professional network
- Experience working across different teams and projects
- Access to further learning and development opportunities as your career progresses
- Support to develop your Welsh language skills in a bilingual workplace
By the end of the scheme, you’ll have developed valuable skills, gained practical experience and built a strong foundation for a successful career in Digital, Data and Technology.
Full time (applications are welcome from people who work part time, as part of a job share or who work full time)
37 hours per week. Applications from those wishing to work part‑time are welcome, but you will need to be able to work at least 21 hours per week to give sufficient time to complete the apprenticeship
You can learn more about the benefits of working for the Welsh Government by exploring our Employee Benefits Pack.
If you would like to find out more about this opportunity, we’re excited to invite you to a variety of events including open days and virtual webinars, all tailored to support you with your application
Come along and meet the team. We will be discussing the DDaT apprenticeship scheme in and you’ll get a chance to hear from some of our ex‑apprentices who have previously completed the scheme.
English Language sessions
- 19/08/2026 -10am – 11am Microsoft Teams Link
- 03/09/2026 - 6pm – 7pm Microsoft Teams Link
- 15/09/2026 - 6pm – 7pm Microsoft Teams Link
Welsh Language sessions
- 25/08/2026 - 2pm – 3pm Microsoft Teams Link
There will be two sessions per day, one at 11am – 2pm and the other at 3.30pm - 6pm.
- Merthyr Tydfil - 09/09/2026
- Cathays Park - 10/09/2026
- Llandudno Junction -16/09/2026
- Aberystwyth - 22/09/2026
Our past apprentices have written blogs about their experience during the scheme. You can read all the latest apprentice blogs on the digital and data blog.
Some of our apprentices have filmed case study videos talking about their experience – these can be found on the Welsh Government apprenticeship website.
For support with your application, check out our Application Tips video for insightful information and step‑by‑step guidance on the process. After watching the Application Tips video, remember to review our candidate guidance pack https://www.gov.wales/sites/default/files/inline-documents/2026-08/apprenticeship-2026-candidate-guidance.pdf. This document outlines the recruitment process and provides detailed instructions on completing the application form and navigating the jobs site.
After submitting your application, you can expect to receive an email containing a link to complete an eligibility check with our Apprenticeship Training Provider. It is essential that you complete this check, as we will be unable to progress your application without it.
As part of the eligibility checks, the training provider may ask to see copies of your educational certificates, either during the initial eligibility check or as part of the pre‑employment checks process.
During this stage, we will also be assessing the evidence provided in your application form (sift).
In the event of a large number of applications, we may increase the minimum score required to pass the sift.
If you successfully pass both the eligibility checks and the sift, then you will be invited to attend an interview.
All applicants will be notified of their outcome.
Interviews are expected to take place during November and will be conducted online via Microsoft Teams. All candidates will be notified of the outcome of their interview.
Candidates who successfully complete the assessment process will receive a conditional offer of an apprenticeship with the Welsh Government. Once you accept the conditional offer, we will begin the pre‑employment checks process, which typically takes between 6 and 8 weeks to complete.
During this stage you will also need to undertake the WEST test mentioned above.
A reserve list may be held for this opportunity. Any candidate who is successful in being offered a reserve status, will remain on the reserve list for 12 months. If suitable roles become available during this time, we may contact you.
Once all your pre‑employment checks are complete and your start date has been confirmed, you'll take part in an induction and training programme with the rest of your apprenticeship cohort.
We want to make your learning experience as engaging and supportive as possible. Some training sessions may take place at our Cathays Park office in Cardiff, giving you the opportunity to learn alongside other apprentices, build your network and get to know colleagues from across the organisation.
We'll do our best to keep travel to a minimum and make any visits worthwhile by providing additional learning and development opportunities. Wherever possible, training will be delivered virtually.
Over the course of your apprenticeship, we expect that time spent training in Cardiff will be no more than four weeks in total. These sessions are likely to be arranged as one‑week "boot camps" spread throughout the programme. Any travel costs associated with attending apprenticeship training can be claimed and reimbursed.
During the interview stage, you will be asked to indicate their preferred location(s). We will make every effort to offer a role in your preferred location; however, this cannot be guaranteed.
The DDaT Apprentices are based at the following office locations:
- Cardiff
- Merthyr
- Aberystwyth
- Llandudno
We will consider requests to work in specific locations based on personal circumstances like caring responsibilities or an impairment or health condition.
We support Smart Working: a flexible, inclusive and safe approach that balances organisational needs with individual wellbeing.
Most colleagues are expected to spend at least 40% of their working time in the office (around two days a week, pro rata for part‑time colleagues) to support collaboration, connection and delivery. The remainder of the week may be spent working from home or other locations, although some roles may require more office‑based attendance to meet business needs.
Smart Working is supported through regular conversations with managers, Team Charters and agreed working arrangements that help teams work effectively across office, remote and blended environments.
Vetting level Basic
Number of posts 6
Contact point for further information regarding the post DDaT.apprenticeship@gov.wales
Candidate pack / supporting information (Welsh) Apprenticeship 2026 - Candidate Guidance CY.pdf – 592KB Opens in a new window
1 - Can read some basic words and phrases with understanding
Speaking and being understood 1 - Can hold a basic conversation in Welsh
Understanding by listening 1 - Can understand parts of a basic conversation
Writing and being understood 1 - Can write basic messages on everyday topics
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our AI candidate guidance for more information on appropriate and inappropriate use.
Welsh Government, like all other Government Departments use Success Profiles when we recruit. For each role we consider what you will need to demonstrate to be successful. This gives us the best possible chance of finding the right person for the job. It raises performance and improves diversity and inclusivity.
The selection process and stages are:
Number of Stages:
2 stage process
Stage 1 Application Form
Stage 2 Interview
We'll assess you against the following Experience criteria during the assessment process.
Evidence to provide Experience questions
Experience of working with others
- Can you describe a time when you worked collaboratively as part of a team to achieve a shared goal?
This could be from a school, work, community, or voluntary setting. Please explain your role, how you contributed to the team's success, any challenges you encountered, and the outcome achieved.
This will be tested at Stage 1: Application Form
This will be tested at stage 2: Interview
Experience of communicating effectively
- Experience of communicating clearly and appropriately with a range of people, both verbally and in writing.
This will be tested at stage 2: Interview
Experience of organising and completing tasks
- Experience of planning, prioritising, and completing tasks to meet deadlines, whether through study, work, volunteering, or personal commitments.
This will be tested at stage 2: Interview
This will be tested at Interview stage only.
Team Player
Relationship Builder
Adaptable
We'll assess the following Technical skills during the selection process.
Technical 1
Think about an example of technology that has improved an aspect of everyday life (for example, an app, device, website, or digital service).
In no more than 250 words, explain:
- How this technology has improved daily life.
- The benefits and positive impact it has had.
- Any drawbacks, limitations, or potential negative consequences.
We are interested in your personal views and reflections, so please demonstrate enthusiasm and curiosity about the role technology can play in improving people's lives. Consider both the opportunities and challenges presented by your chosen example.
This question is designed to assess your ability to think critically about technology and communicate your ideas clearly and effectively.
This will be tested at stage 1: Application Form
This will be tested at stage 2: Interview
If you do not meet the eligibility criteria your application will not progress. If it becomes clear at a later stage in the process that you are not eligible to apply, your application may be withdrawn, or the offer retracted.
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre‑settled status under the European Union Settlement Scheme (EUSS)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre‑settled status under the EU Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Welsh Government has adopted the social model of disability, which recognises that barriers in society act to disable people who have impairments, or health conditions, who are neuro‑divergent or who use British Sign Language.
We are committed to removing barriers in the recruitment process so that all (or potential new) staff can perform at their best.
Recruitment adjustments can be made at any part of the recruitment process for candidates with an impairment or health condition, who are neuro‑divergent or who use British Sign Language.
We are committed to inclusive recruitment and offer interviews to eligible candidates who meet the minimum criteria for the role through the following schemes:
The Welsh Government is a Disability Confident Leader. As part of our commitment to this scheme we interview any candidate with an impairment, health condition, who is neuro‑divergent or who uses British Sign Language if they meet the minimum criteria for the post.
The Welsh Government operates the Great Place to Work for Veterans Initiative. As part of our commitment to this scheme we interview any eligible candidates who meet the minimum criteria for the post.
Civil Service employers can offer an interview to a fair and proportionate number of civil servants who are at risk of redundancy and who meet the minimum criteria for the post.
In Welsh Government, the relationship between the employer and trade unions is based on social partnership. We believe our goals can best be achieved by management and trade unions working together.
Our 3 recognised trade unions are:
- PCS
- Prospect
- FDA
This relationship is underpinned by a partnership agreement. This sets out how our unions work with Welsh Government on issues such as:
- Pay
- Terms and conditions
- HR Strategy, policies and procedures
Our Welsh Government trade union colleagues work together to give their members a real say in the workplace. They make sure that the interests of their members are promoted and protected. They also help reduce inequalities and improve terms and conditions.
We support you to join a recognised trade union, to ensure your voice is heard in the workplace.
We encourage you to learn more about our trade unions …
All Welsh Government staff are members of the Civil Service, and as a result are eligible for:
- 31 days annual leave (pro‑rated for part time)
- training and development opportunities
- Cycle2Work Scheme
- Smart Working flexible working arrangement
- Green Car Scheme (subject to availability)
If you are an active Civil Service Pension member you can continue your membership throughout your employment with us.
We would request… (the rest of the policy text remains)
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