Digital Customer Support Apprenticeship

Vodafone Partner Agent (INITIIS LTD); Lower Halstock Leigh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A communication service provider in Lower Halstock Leigh is seeking a Webchat Adviser. In this role, you will identify customer needs and provide effective solutions through online chat. Enjoy a supportive culture and competitive salary potential. The working week is 8 hours per day with a variety of shift options and enviable employee perks.

Benefits

Enviable employee perks

Market-leading salary potential

Responsibilities

• Identify customer needs through online communication.
• Provide effective solutions to customers.

Job description

As a Webchat Adviser, you will play a key role in identifying customer needs and providing effective solutions through online communication. Come and be part of the exciting and supportive culture we have created here in Somerset and receive enviable employee perks and market-leading salary potential.

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Opening hours are 8.00am to close at 10pm. Your shift would be 8.5 hours per day with a 30-minute break.

Expected Duration: 18 Months