Digital Credential Learning Product Manager - Full Time Contract Ending in December 2026

Barclays; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services company is seeking a Digital Credential Learning Product Manager to design and implement innovative learning products. This role involves managing end-to-end product delivery and collaborating with various teams to ensure alignment. Ideal candidates will have product management experience in learning environments and exceptional stakeholder management skills. The contract is full-time, ending in December 2026 and based in Greater London.

Qualifications

• Proven experience in product management within learning or digital credential environments.
• Strong stakeholder management skills with influence at senior levels.
• Ability to analyse data to drive engagement and product success.

Responsibilities

• Lead the design, build, and deployment of innovative learning products.
• Manage end-to-end product delivery and stakeholder alignment.
• Support strategic initiatives through engagement campaigns and data analysis.

Skills

Product management expertise

Stakeholder management

Analytical skills

Problem-solving

Learning and development background

Job description

As Digital Credential Learning Product Manager, you will lead the design, build and deployment of innovative learning products, with a focus on driving product adoption and supporting a cultural shift towards continuous learning. You will manage end-to-end product delivery, working closely with internal teams and external suppliers to create engaging content that meets business objectives and complies with governance standards. You will act as the key point of contact for stakeholders, ensuring alignment across multiple feedback streams and navigating complex governance requirements under the CE umbrella.

You will support strategic initiatives by driving engagement campaigns, analysing data to measure success and identifying opportunities to improve credential uptake. You will collaborate with designers and operational teams to deliver high-quality learning experiences, while proactively managing risk and responding to evolving priorities in a fast-paced environment. This role requires strong product management expertise, exceptional stakeholder management skills and the ability to problem-solve under pressure.

To be successful as a Digital Credential Learning Product Manager, you should have experience with:

• Proven experience in product management, ideally within learning or digital credential environments.
• Strong stakeholder management skills, with the ability to influence at senior levels.
• Background in learning and development, including content design and deployment.
• Ability to analyse data and use insights to drive engagement and product success.
• Excellent problem‑solving skills in a fast‑paced, governance‑heavy environment.

You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job‑specific technical skills.

Location: London or Glasgow

Digital Credential Learning Product Manager – Full Time Contract Ending in December 2026

Purpose of the role

To design and implement programmes and initiatives that support the growth and development of the bank’s employees and leaders.

Accountabilities

• Development and implementation of training and development programmes and initiatives, including creation and execution of training sessions, workshops, and other learning opportunities.
• Collaboration with HR and hiring managers to analyse the current and future development needs of the organisation.
• Design and delivery of classroom and digital based training content, programmes and associated User Experience.
• Management of onboarding programmes including training, onboarding materials, introduction meetings and providing support throughout the onboarding process.
• Analysis of data and metrics to measure success of talent development programmes and initiatives.
• Development and implementation of coaching and mentoring programmes, train the trainer programmes for facilitators and relevant educational materials.
• Develop and implement talent pipelining processes, identifying, managing, progressing and promoting talent capability across the bank with succession management and career progression.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long‑term goals and ensuring that budgets and schedules meet corporate requirements.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• For an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi‑year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long‑term profits, organisational risks and strategic decisions.
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross‑functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business‑aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In‑depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem‑solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.