Digital Content Officer

Iris-Recruitment; Liverpool; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Flexi time

Holiday Purchase Scheme

Flu Jabs/Glasses

Employee Assistance Programme

Generous Sick Pay

Staff Development

I’m proud to work for a charity that C

Job summary

Career Connect is seeking a Digital Content Officer to enhance our online presence through engaging content, strong analytics, and strategic campaign execution.

The role focuses on managing website content, exploring new digital channels, and delivering SEO-driven content to grow visibility and engagement within a charitable framework.

Qualifications

• 2+ years of website management experience.
• Excellent writing with SEO and GEO knowledge.
• Experience creating and executing multi-channel digital campaigns and measuring impact.
• Ability to create integrated user journeys including CRM.

Responsibilities

• Manage day-to-day website content and updates.
• Create and execute multi-channel digital campaigns.
• Use analytics to measure impact and inform content strategy.
• Develop integrated user journeys including CRM.

Skills

Web content management

SEO & GEO

Analytics

Video content creation

CRM & user journeys

Digital campaigns

Tools

CMS platforms

Analytics tools

Job description

Location Head Office, Walker House, Liverpool

Closing Date: 07/09/2026 23:59

This is a Permanent , Full Time vacancy.

The Vacancy

It’s an exciting time to join Career Connect. And we’re looking for a creative Digital Content Officer to help us tell our story.

We’re proud to have been named Careers Provider of the Year.

Our growth and digital transformation strategies are well underway, and we’re looking for a proactive digital content specialist to help us grow our visibility and engagement.

As Digital Content Officer, you’ll bring together high-quality content creation, strong technical and analytic skills, and the ability to apply insights.

We’d love to hear from you if you are:

• Passionate about finding and telling stories that inspire
• Excited about exploring new digital channels and creating engaging platform-specific content including video
• Experienced in creating and executing multi-channel digital campaigns, using analytics to measure impact, and applying insights to increase engagement
• An excellent writer, with skills in SEO and GEO
• Experienced in day-to-day website management
• Able to create integrated user journeys, including CRM
• Eager to empower colleagues to create their own content
• Experienced working within and across teams

Our Digital Content Officer will play a key role in helping our charity break down barriers and reach even more people with our life-changing services.

We’d love you to join us on this journey.

Qualifications

2 years + experience of website management

The closing date for this vacancy is07-Sep-2026

Interviews are expected to take place 18th - Sept,21st -Sept and 25th -Sept 2026

The Company

It’s an exciting time to join Career Connect. Over the last year we’ve made a positive impact to the lives of more than 90,000 people across the country.

Our vision is for a society where every individual realises their full potential. Our mission is to drive social mobility by enabling more people to access and succeed in education, training and employment.

We work in schools, in the community, and right across the criminal justice sector, delivering impartial, person-centred careers and transition support that changes lives. We also train those who work in advice and guidance roles, helping them to help others.

We’re continuing to increase our impact and reach – changing even more people’s futures for the better. We take an innovative approach to the services we provide, and we’re passionate about using feedback from those we support to shape what we do.

Our research amplifies the voices of those we support and helps inform positive change - for all our futures.

The Benefits

• Flexi time
• Holiday Purchase Scheme
• Flu Jabs/Glasses
• Employee Assistance Programme
• Generous Sick Pay
• Staff Development
• “I’m proud to work for a charity that cares so much for the people it employs and supports”

“Great opportunities for training, ongoing development and internal progression.”

• Jenny

“I have great colleagues, and flexible hours that fit around my own family.”

We are committed to safeguarding young people and vulnerable adults and expect our staff to share this commitment. All applicants are subject to DBS and staff who work in custody also have a prison clearance process.

We promote equality and diversity across all that we do and welcome applicants from all backgrounds. Part-time workers are always welcome. Inclusion and diversity are a significant feature of our charity’s values , cutting across everything that we do.

As a Disability Confident Leader, we are keen to hear from applicants with disabilities. Around a quarter of our workforce have a disability. Please let us know if you need any reasonable adjustments in the recruitment process.

Career Connect
7th Floor, Walker House
Exchange Flags
Liverpool, L2 3YL
Charity Number: 1141077
0151 600 7700
[e-mail]