Digital Content Officer

Imperial Enterprise; Greater London; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

43 days’ annual leave

Generous pension schemes

Flexible working policy

Family leave packages

On-site leisure facilities

Cycle-to-work scheme

Job summary

Imperial College London's Department of Physics is seeking a Digital Content Officer to support the development of our digital presence. You will manage content creation, site updates and SharePoint portals, ensuring accessibility and consistency across platforms.

The role focuses on hands-on delivery, page building, navigation improvements and collaboration with teams to publish clear, engaging information for internal and external audiences.

Qualifications

• Experience creating, updating or publishing content via a CMS or SharePoint.
• Ability to structure information so it is clear and navigable.
• Strong written and verbal communication for accessible digital content.
• Experience with user testing or analytics is advantageous but not essential.

Responsibilities

• Develop and deliver a new SharePoint information portal within project constraints.
• Organise information, identify gaps and coordinate content updates.
• Build pages using templates to create accessible, navigable information.
• Maintain content trackers, ownership, and review arrangements.
• Support user testing and implement improvements to content and navigation.
• Contribute to external website improvements showcasing research and outreach.

Skills

Content management

SharePoint

Public content publishing

User testing

Tools

SharePoint Online

Adobe Creative Suite

Job description

This is an exciting opportunity to join the Department of Physics in a new role supporting the development of our digital content and online presence.

The Department is strengthening how it engages with its internal and external audiences. This includes improving access to Department information and services, developing our digital presence, and improving how we communicate, showcase our activities and achievements, and build connections.

As Digital Content Officer, you will provide dedicated, hands-on support across a defined programme of digital projects. Your first major project will be the development of a new Departmental SharePoint information portal, creating a clear and accessible place for staff to find the information and guidance they need. You will also contribute to significant improvements to the Department’s external website, including how we present our research, outreach, enterprise and impact activity online.

Based within the Physics Knowledge Hub, you will work with colleagues to gather, organise, edit and publish content using Imperial’s established digital platforms, templates and standards. You will help create clear structures and navigation, build and populate pages, coordinate contributions and use feedback and user testing to improve the experience of our audiences.

This is a practical digital role with the opportunity to make a visible contribution to how a large, internationally leading Physics Department presents its information, research and activities.

The Department is committed to supporting you to succeed and develop in the role. You will join a collaborative Department that actively encourages relevant training, continuing professional development and engagement with professional and best-practice networks.

What you would be doing

• Support the practical development and delivery of a new Departmental SharePoint information portal, working within agreed project requirements and priorities.
• Gather, review and organise information from across the Department, identifying gaps, duplication and outdated material and liaising with colleagues to obtain or update content.
• Build and populate SharePoint pages using Imperial’s established functionality and templates, helping create clear, accessible and easy-to-navigate information.
• Maintain content trackers and coordinate contributions, outstanding actions, content ownership and review arrangements.
• Support user testing, gather feedback and implement agreed improvements to content, navigation and usability.
• Contribute to major external website improvement projects, including the Department’s research, outreach, enterprise and impact webpages.
• Gather, edit and structure content for digital publication and build and update webpages through Imperial’s content management system.
• Help identify requirements for photography, film, graphics and other digital assets and liaise with relevant Imperial teams or approved suppliers to arrange agreed material.
• Ensure digital content meets Imperial requirements for accessibility, brand, style and digital publishing.
• Support the production of agreed digital and promotional materials using established content, templates and brand standards.
• Work collaboratively across the Knowledge Hub and with colleagues sharing knowledge and good practice.

What we are looking for

You will have experience of creating, updating or publishing content using a content management system, SharePoint or a comparable digital platform, together with experience of organising and structuring information so that it is clear, logical and easy to navigate.

You will be comfortable gathering and reviewing content from different people and sources, turning an agreed brief or set of requirements into effective digital outputs and coordinating your own work to meet agreed deadlines.

You will have strong written and verbal communication skills, including the ability to write and edit clear, concise and accessible digital content for different audiences. You will work collaboratively, respond positively to feedback and have good attention to detail.

An understanding of good practice in digital information, navigation, accessibility and user experience will be important. Experience of SharePoint Online, user testing or analytics, Adobe Creative Suite, or coordinating photography, graphics or video would be advantageous but is not essential.

We are particularly interested in someone who enjoys hands-on digital delivery: building pages, organising information, improving content and working with colleagues to turn ideas and requirements into clear and useful digital experiences.

What we can offer you

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 43 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing .

Further information

This is a full-time, fixed-term post for two years. We are also open to applications from candidates seeking part-time working arrangements of at least 60% full-time equivalent.

The Knowledge Hub team currently works on campus at South Kensington for a minimum of three days per week.

Appointment would normally be made at or near the lower end of the advertised salary range, depending on relevant experience.

Interviews are expected to be held mid January 2027 in person at South Kensington campus.

For further information about the position contact:

For queries regarding the application process contact:

The Department of Physics is proud to hold an Athena SWAN Silver Award, recognising our commitment to fostering a supportive, inclusive and thriving community. We value the strength that comes from diverse perspectives, and we warmly welcome applications from talented people of all backgrounds to join our vibrant community supported by initiatives that promote collaboration, inclusivity and professional development.

Attached documents are available under links. Clicking a document link will initialize its download.

Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.

We reserve the right to close the advert before the stated closing date, should we receive a high volume of applications. Please submit your application as early as possible to avoid disappointment.

If you have any general queries about this vacancy, please contact the hiring manager listed in the ‘Further Information’ section. Alternatively, you can contact the Recruitment Hub at [e-mail], and we will be happy to assist you.

If you experience any technical issues that prevent you from submitting an application, please contact our Technical Support team at [e-mail] , who will be able to help resolve the issue.

About Imperial

Welcome to Imperial, a global top-ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, here at Imperial we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial College London.

Our Culture

We work towards equality of opportunity, eliminating discrimination, and creating an inclusive working environment for all. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our web pages .

Proud signatory of the Armed Forces Covenant. We welcome applications from the Armed Forces community.

Our values are at the root of everything we do, and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity, and innovation.