Digital Content Manager (0803)

Sage Housing; Northampton; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A housing innovator in England is seeking a Digital Content Manager to enhance their digital presence. This role involves creating multimedia content, managing social media channels, and improving customer engagement. The ideal candidate has experience in digital marketing, strong writing skills, and a knack for creative content. The position offers a hybrid work model based in Northampton and comprehensive benefits including flexible working and development opportunities.

Benefits

25 days holiday plus additional days

Annual discretionary bonus scheme

Health cash plan

Study support package

Workplace Pension matching up to 5%

Cycle to Work scheme

Electric car scheme

Wellbeing support

Two days' paid volunteering leave

Charity fundraising support

Qualifications

• Proven multimedia content experience.
• Strong web content accessibility knowledge.
• Experience in social media management.
• Ability to work in fast-paced environments.

Responsibilities

• Plan and manage digital content across all platforms.
• Develop multimedia content for diverse audiences.
• Launch and manage Sage's social media presence.
• Use analytics tools to track content performance.

Skills

Proven experience in planning and developing compelling multimedia content

Strong understanding of web content and accessibility best practices

Experience launching and managing social media channels

Proficiency in content management systems

Excellent copywriting and creative development skills

Strong interpersonal and stakeholder management abilities

Tools

Adobe

Kentico

Job description

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About Sage Homes

Sage Homes is an innovative Blackstone and Regis business addressing the housing crisis in England by making good homes affordable for people across the country who need them.

Since 2017 we have delivered around 17,000 new homes across affordable rent, shared ownership and social rent for individuals and families. In 2021 Sage Homes became the largest provider of new affordable housing in England, and we continue to deliver high quality affordable homes across the country.

We have invested more than £3 billion into high-quality affordable housing. Our entrepreneurial spirit combined with our technical expertise has got us to where we are today and will enable future sustainable growth.

About the role

Do you have a passion for digital content and social media? We are looking for a talented and imaginative Digital Content Manager to join our Communications Team at Sage Homes. This is an exciting opportunity to shape our digital presence and make a real impact on how we engage with customers, colleagues, and stakeholders.

As our Digital Content Manager, you'll work closely with the Senior Brand and Production Manager to lead the creation of engaging multimedia content across our website, customer portal, and social media platforms. You will play a key role in enhancing customer experience, driving engagement, and building our brand reputation.

This role is based at our Northampton office for three days per week, with the flexibility to work from home for the remaining two days.

Key responsibilities

• Plan, create, and manage digital content across all platforms, ensuring it meets regulatory standards and reflects customer feedback
• Develop written, visual, and video content tailored to diverse audiences including customers, stakeholders, and potential colleagues
• Launch and lead Sage's social media presence, building engagement and community
• Maintain content calendars and ensure consistent brand voice across all channels
• Use analytics tools to track performance and inform content strategy
• Stay ahead of digital trends and technologies to keep our content fresh and relevant
• Collaborate with internal teams to align content with campaigns and organisational goals
• Monitor and respond to website feedback, implementing improvements quickly
• Ensure all content meets accessibility standards and reflects our inclusive values
• Champion Sage's Purpose, Mission, Values, and Behaviours in all digital communications

About you

• Proven experience in planning and developing compelling multimedia content
• Strong understanding of web content and accessibility best practices
• Experience launching and managing social media channels
• Proficiency in content management systems (Kentico a bonus), design software, and video editing tools (e.g. Adobe)
• Knowledge of digital marketing, SEO, and campaign management
• Excellent copywriting and creative development skills
• Strong interpersonal and stakeholder management abilities
• Confident communicator with attention to detail and a proactive mindset
• Ability to work independently and collaboratively in a fast-paced environment
• Prior experience creating consumer-facing content is essential

We are committed to ensuring you have the best career here at Sage. As well as regular support and guidance from your manager you can expect to receive a variety of learning and development opportunities to support you as you grow within our business. This includes internally and externally delivered development programmes and opportunities to study for professional accreditations and qualifications.

Culture and benefits

At Sage Homes, we want to empower diverse, ambitious people to thrive. We are fast-paced and inclusive, and encourage our people to use their passion, curiosity and inventiveness to help us create safe places for our customers to flourish.

To make sure our colleagues feel welcome and cared for, we provide a suite of excellent benefits, including:

• 25 days holiday, and an additional day for every year's service (up to five years)
• Annual discretionary bonus scheme
• A health cash plan, with financial support for a range of options including physiotherapy, opticians, dental and private online GP sessions
• Study support package, helping you achieve your personal and professional development ambitions
• Workplace Pension - matching personal contributions up to 5%
• Cycle to Work scheme, helping you save up to 40% on a new bike and accessories
• Electric car scheme, enabling you to rent a brand-new electric car at low-cost payments
• Wellbeing support through MyndUp
• Two days' paid volunteering leave a year, allowing you to support causes you care about
• Charity fundraising support, with match-funding up to £1,000 for good causes

We believe that investing in our people is key to our success. Our benefits are designed to support your well-being, professional growth, and work-life balance, ensuring you feel valued and empowered to make a difference every day