Digital Concession Trader

Fenwick Limited; City Of London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading UK retail company seeks a Digital Concession Trader to enhance their online concession business. This role entails maximising trading opportunities, optimising product ranges, and ensuring alignment with retail strategy. The ideal candidate will have a background in retail merchandising, strong analytical skills, and experience in a multichannel environment. A collaborative spirit is essential for working closely with various teams. This opportunity promotes innovation in a dynamic market.

Benefits

33 days annual leave

Birthday off

Up to 25% store discount

Retail discounts through Perks*

24/7 GP service

Hybrid working model

Qualifications

• Experience in buying, selling, and merchandising within a retail environment.
• Demonstrated success in developing product strategies and building business cases.
• Experience in a retail multichannel environment.

Responsibilities

• Maximise trading opportunities and optimise product ranges.
• Analyse performance and identify trends to enhance conversion.
• Develop data-led strategies and manage product launches.

Skills

Buying experience

Selling skills

Retail merchandising

Analytical capabilities

Microsoft Excel proficiency

Communication skills

Interpersonal skills

Teamwork

Ability to perform under pressure

Prioritization skills

Tools

eCommerce merchandising software

Analytics tools

Shopify

Agility PIM

Job description

Do you want to be part of the evolving Digital landscape at Fenwick? Are you looking for a new challenge? If so, we have an exciting opportunity for you to join our Digital Trading team as a Digital Concession Trader working with our concession partners!

When you join Fenwick, you’ll receive:

• 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year.
• Your birthday off as an additional day annual leave – this can be taken any day within your birth month.
• Up to 25% discount in all Fenwick stores and fenwick.co.uk.
• ‘Perks*’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
• WeCare -24/7 GP, wellbeing advice & support service.
• Hybrid Working (Typically every Thursday and Friday working from home).

About the role

We’re looking for a Digital Concession Trader to help shape and drive the success of Fenwick’s growing online concession business. In this pivotal role, you’ll maximise trading opportunities, optimise product ranges, and ensure each digital concession aligns with our wider retail strategy. With a focus on both sales and profitability, you’ll play a key part in creating an engaging and seamless customer experience while supporting Fenwick’s continued digital growth.

You’ll analyse performance across categories, identifying trends and opportunities to enhance conversion and profitability. Partnering closely with Buying, Merchandising, and Digital teams, you’ll develop data‑led ranging and trading strategies, manage product launches and updates, and ensure accurate, optimised product content across our digital platforms. Your commercial insight will help guide decisions around assortment, promotions, and pricing to deliver measurable results.

Building and maintaining strong relationships with brand partners will be at the heart of your role. You’ll collaborate with Marketing and Operations teams to deliver effective promotional campaigns and seasonal trading activity while ensuring smooth operational execution. This is an exciting opportunity for a commercially minded individual with a strong retail or digital merchandising background to make a tangible impact in a fast‑evolving and dynamic area of the business.

What we are looking for in a candidate…

• Proven experience in buying, selling, and merchandising within a retail environment.
• Success in developing product strategies, building business cases, and demonstrating strong analytical capabilities.
• Experience operating and influencing within a retail multichannel environment.
• Proficient in Microsoft Excel
• Experience of eCommerce merchandising software and analytics tools
• Shopify & Agility PIM experience ideal but not required
• Commercially aware with strong trading focus
• Excellent communication, interpersonal and team working skills
• The ability to perform under pressure and work in a fast-paced environment
• The ability to prioritise workload effectively and meet deadlines

About Fenwick

Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family‑owned group of department stores within the UK. We are on an exciting journey to exceed our customers’ expectations and we are always on the lookout for new talent to join us.

Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.

In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!