Digital Communications Officer 5280906

Triumph Consultants Ltd; Gloucester; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A public sector consultancy is seeking a Digital Communications Officer to lead customer communications, focusing on digital media and marketing. The role involves planning digital content, providing strategic advice, and mentoring team members. Applicants should have experience in campaign management and public sector communications. This temporary position is expected to last until March 2026 and offers a hybrid working arrangement.

Qualifications

• Proven track record in leading customer communications, especially digital.
• Successful campaign/project management experience.
• Experience mentoring or supervising junior staff.

Responsibilities

• Plan and deliver audience-focused digital content.
• Provide strategic communications advice for key projects.
• Create engaging photo and video content.
• Develop and manage campaign strategies.
• Advise senior leaders on communications.

Skills

Digital communications expertise

Campaign/project management

Digital content generation

Experience in political environments

Mentoring junior staff

Job description

Job Title

Digital Communications Officer

Reference

Gloucestershire 5280906

Pay and Contract

Pay rate: £19.32 to £21.14 per hour (PAYE, DOE).
Contract type: Temporary, Anticipated 6 months.
Working arrangement: 3 days a week or equivalent hours, hybrid – expected to be in the office or out filming at least 50% of the week with 50% working from home.

Duration

November – end of March 2026

Role Description

In order to apply for this role you will have a proven track record in leading on customer communications specifically digital, media, marketing and internal communications, ideally within a local authority or large public sector organisation. You’ll be part of a collaborative environment where your ideas are valued, and your work makes a real impact across the county and the organisation.

Key Responsibilities

• Plan and deliver timely, audience-focused digital content.
• Provide strategic communications advice for key projects.
• Create engaging photo and video content aligned with key messages.
• Develop and manage campaign strategies supporting council objectives.
• Leverage national campaigns and local events for content opportunities.
• Advise senior leaders on communications and manage multiple projects.
• Mentor and supervise team members, supporting their professional growth.
• Use data and behavioural insights to shape and target communications.
• Engage with the public via social media in a professional, friendly way.
• Recommend and implement improvements to communication approaches.
• Protect and enhance the council’s reputation at all times.
• Evaluate campaigns and apply lessons learned for improvement.
• Explore income-generating opportunities for the team.
• Support crisis or emergency communications, including out-of-hours work.
• Participate in the communications on‑call rota.

What the Client Is Looking For

• Proven track record in leading on customer communications specifically digital, media, marketing and internal communications.
• Proven track record in successful campaign/project management.
• Proven track record of effective digital content generation including videography.
• Experience of finding positive solutions to complex customer communications challenges.
• Experience of working in a political environment including briefing elected members.
• Experience of mentoring/supervising junior staff.
• Proven experience of the preparation and presentation of controversial information to the public in an engaging and creative way.

How to Apply

• Quote the Job Title and Reference Number in your application.
• Submit your CV in Word format.
• Applications are reviewed on a rolling basis—early submission is recommended.