Digital Communications Officer

Endometriosis UK; Greater London; Hybrid; GBP 30,000 - 31,000; Full time

Job summary

A leading charity for women's health in London is seeking a Digital Communications Officer. This role focuses on content creation for social media and managing the EUmetriosis project’s digital presence. The ideal candidate will be proactive, organized, and passionate about driving change for those with endometriosis. Responsibilities include coordinating effective communication strategies, maintaining digital content, and using analytics to improve engagement. This is a full-time position with a salary of £30,000 - £31,000, offering a hybrid work model.

Benefits

Hybrid working model

Qualifications

• In-depth knowledge of social media platforms and their differences.
• Experience in coordinating content for social media platforms.
• Excellent written and verbal communication skills.

Responsibilities

• Coordinate social media platforms and plan content.
• Maintain the EUmetriosis project website and social media accounts.
• Create engaging digital content in alignment with brand guidelines.

Skills

Social media coordination

Content creation

Strong communication

Digital analytics

Attention to detail

Tools

Canva

WordPress

Google Analytics

Job description

We've ambitions to change so much, to improve support for endometriosis - are you the
Digital Communications Officer we need to help us?

Thank you for your interest in the role of Digital Communications Officer at Endometriosis UK.

Endometriosis impacts the physical and mental health of 10% of women and those assigned
female at birth, from puberty to menopause - although the impact may be felt for life. Yet it's
a disease most people have never heard of, do not understand and currently has no cure. It
costs the UK economy around £8.2 billion every year in healthcare costs, loss of work and
treatments and yet it isn't recognised by most employers. As the UK's leading charity for all
those affected by endometriosis, we're determined to change this and ensure that everyone
gets prompt diagnosis and the best treatment and support.

We've big ambitions in our new strategy launched in 2025, focusing on better supporting
those with endometriosis, driving down diagnosis times, campaigning for improved
treatments and access to services, raising awareness, and leveraging more money into
research. We place people with endometriosis at the heart of all we do. If we get our work
right, we really can make a difference to the 1.5 million with endometriosis in the UK - and all
those diagnosed in the future.

We are looking for a highly organised, pro-active and confident Digital Communications
Officer to join our Campaigns and Communications team. You will work closely with the
Digital Communications Manager to support all things digital including social media and
website content, as well as coordinating digital content for EUmetriosis, a European funded
endometriosis research project. This role is part-funded by the EUmetriosis project.

You'll be confident working across multiple projects to varying deadlines and enjoy working
as part of a small but driven communications and campaigns team, who are passionate about
raising awareness and driving change for those with endometriosis.

This is an exciting opportunity to help drive Endometriosis UK's work forward and play a key
role in raising awareness of endometriosis and driving change for those affected by the
disease. We look forward to receiving your application.

Best wishes,

Faye Farthing
Head of Communications and Campaigns

Digital Communications Officer November 2025

JOB DESCRIPTION

Job title: Digital Communications Officer

Reporting to: Digital Communications Manager
Working hours: Full time / 37.5 hrs a week

Location: Endometriosis UK's office at London Bridge, with hybrid option

Contract: Permanent

Annual salary: £30,000 - £31,000 (including London weighting) dependent on
experience

Closing date: 9am, Monday 1st December 2025

Interview: Interviews will take place on Monday 8th and 9th December at our
office in London Bridge.

We review applications as they are received and may close this advert when we have a
suitable shortlist. If you are interested in this role, early application is advised.

ABOUT US

Endometriosis UK is the leading UK charity supporting those living with endometriosis.
Formed in 1981, we offer information and support to women and those assigned female at
birth with endometriosis, for example through our website and information leaflets, and via
our local support groups, Helpline and online forum. As well as directly supporting those
with endometriosis, we work to raise awareness of endometriosis amongst healthcare
professionals, the public and the media; lobby for improved treatment and management;
and support research.

The Communications and Campaigns team works to improve awareness of endometriosis
and drive change for those affected by the disease. Working closely with other teams across
the organisation, we lead on the digital presence of Endometriosis UK, supporting
fundraising campaigns, the promotion of our support services and information resources,
and sharing the news and updates that matter to the endometriosis community.

ABOUT THE ROLE

This will be a busy, varied and important role working closely with the Digital
Communications Manager and Communications and Campaigns team to raise awareness
and increase the visibility of endometriosis and Endometriosis UK and supporting the digital
promotion of the EUmetriosis research project.

Digital Communications Officer November 2025

This role is key in delivering Endometriosis UK's digital content and developing our social
media presence, finding new and innovative ways to expand our digital reach through
engaging, audience-specific content.

In this role, you'll also lead on the coordination of digital content for the EUmetriosis
research project, assisting in maintaining the website and social media accounts for the
project, ensuring that content is kept up to date as research progresses. EUmetriosis is a 5-
year project that aims to advance how endometriosis is understood, diagnosed and treated.
You'll liaise with research teams across Europe to successfully disseminate research
progress, updates and outcomes for lay-audiences.

ABOUT YOU

You'll have an eye for design and be able to create engaging content that aligns with our
brand guidelines across our digital platforms. You'll create high quality social media and
digital content in line with Endometriosis UK's organisational strategy. You will also have a
keen interest and experience in using insights, analytics and data to learn about our
audience and develop our content based on your findings.

You'll be a strong communicator, able to use digital platforms to communicate complex
issues. You'll have excellent written skills, able to write clear and engaging copy that aligns
with our organisational tone of voice. From drafting social media written content to creating
digital assets and imagery, you'll be able to create content stands out and resonates with our
audiences.

ROLE AND RESPONSIBILITIES

This busy and varied role is key in increasing awareness of endometriosis through digital
content. Your key responsibilities will include:

• Coordination of social media platforms. This includes planning and drafting excellent
  written content, producing high quality digital assets such as reels, videos and
  branded static image content, monitoring and responding to comments and
  messages, and keeping an up-to-date content calendar to ensure all areas of our
  work are effectively represented
• Coordinating small paid social media ads and campaigns to build new audiences
• Maintenance of the EUmetriosis project website and social media accounts, regularly
  liaising with research teams across Europe to successfully disseminate research
  progress, updates and outcomes through engaging content suitable for lay-audiences
• Website maintenance including drafting copy for blog posts and routinely checking
  for and updating out of date content
• Liaising with external stakeholders, including those sharing their personal stories,
  ensuring a supportive experience for those sharing

Digital Communications Officer November 2025

• Routinely horizon-scanning, keeping up to date with the latest conversations about
  endometriosis on social media and responding when needed, and identifying key
  opportunities to work with celebrities and influencers to increase public awareness
• Keeping up to date with social media trends and identifying appropriate
  opportunities for involvement
• Working with colleagues across the organisation, ensuring the digital content
  calendar is kept up to date with team activity, and liaising with colleagues to ensure
  the digital communication needs of their projects are met
• Monitoring, tracking and reporting on our social media performance using inplatform
  analytics tools on social media and Later Social and using this data to
  develop our content
• Assisting with the delivery of the organisation's e-newsletters
• Working with departments across the organisation to deliver digital outputs including
  blog posts, news items, newsletters, social media content
• Supporting the CEO and colleagues to ensure the smooth running of the charity. We
  are a small, busy charity, and all staff help with the general running of the
  organisation in addition to their specific role activities
• Support the smooth running of the Campaigns and Communications Team, and
  covering absences as required

An important part of this role will be supporting the delivery of digital elements of an EU
funded project, "EUmetriosis: transforming endometriosis care in Europe", a 5-year
European research project which focuses on the diagnosis and management of
endometriosis. Part of this role will be delivering the digital outputs of this 5-year project,
including fortnightly social media and website updates.

PERSON SPECIFICATION

Essential

1. In depth knowledge of social media platforms and the differences between them
2. Experience in coordinating content for social media platforms and developing social
   media presence for an organisation
3. Excellent attention to detail, time management, and ability to manage workload
   between different projects
4. Excellent written and verbal communication skills, with demonstrable ability to
   create engaging digital content for web and social media
5. Understanding of digital metrics and using data to spot trends and opportunities for
   growth
6. Experience using content creation tools such as Canva and in-platform tools on
   Instagram and TikTok to create high-quality video content
7. Experience of creating engaging and effective supporter email communications
8. Excellent ICT skills, including Office 365 applications and databases, and proficiency
   in digital tools and collaboration platforms
9. Experience of using CRMs and website CMS eg. Wordpress and Drupal

Digital Communications Officer November 2025

1. Experience of or willingness and ability to undertake training in Google Analytics
2. Demonstrable ability of successfully working collaboratively with other teams, as well
   as working independently
3. Understanding of living with endometriosis or a demonstrable interest in women's
   health and empathy with our mission
4. Understanding and demonstrable commitment to equal opportunities, diversity and
   inclusion
5. Willingness and ability to undertake travel around the UK and on occasion
   continental Europe, and to be able to work flexibly including occasional weekends
   and evenings
6. Undertaking any other duties commensurate with the role and general level of
   responsibility of the post
7. Have the legal right to work in the UK, with no restrictions on your eligibility to
   indefinitely work or reside in the UK

Desirable

1. Experience of creating research related digital content
2. Experience of creating health related digital content
3. Experience of dissemination of medical/ research information for lay-audiences
4. Experience of working on sensitive issues
5. Previous experience in health, social care or voluntary sector
6. Experience of working on fundraising and advocacy campaigns in a digital capacity

This is a full-time role based at Endometriosis UK's office at London Bridge with hybrid
working. Our hybrid working model allows for working from home up to 2 days per week,
subject to business need.

HOW TO APPLY

The closing date for applications is Monday 1st December 2025 at 9am. To apply, please send
the following to:

• Your CV (maximum 2 page)
• A maximum 2-page cover letter outlining how you meet the person spec and why
  you are interested in this post.
• In addition to and as an appendix to your cover letter so they are one document, a
  maximum of 500 words on the following:
  o Your experience of working with other teams across an organisation to
  ensure their digital needs are met, and the opportunities and challenges this
  presents.

Please note that for capacity reasons, we are only able to get back to successful candidates
on the status of their application.

Best of luck with your application.

Digital Communications Officer November 2025